Senior Network Engineer

Location: ACT, NSW, Victoria
  
  
Essential Criteria
  

Problem solving – Demonstrates ability to identify problems, propose solutions.

• As a team member, provide a high standard of service, contribute to a harmonious team environment and identify opportunities for savings and improvements to services.
• Ensure activities within defined responsibilities are aligned to relevant best practice standards and processes.
• Undertake work activities with awareness of their possible impact on strategic, political or operational outcomes for the agency/program.
• Respond to requests for reports and data.
• Under broad direction, implement effective change management procedures and controls.
• Maintain awareness of external best practices eg industry networks.
• Develop and communicate project and other plans as required.
• Within areas of responsibility, monitor the implementation of plans, projects and policies.
• Actively contribute to achievement of the Entity’s business objectives as they apply to the team.
• Maintain good personal relationships and with other work areas.

  

Focus on improvements – Identifies opportunities for operational improvement

• The ability to identify, plan and implement continual improvements within the supported technical environment.
• Demonstrate experience and/or knowledge of diagnostic/monitoring tools.

Be able to respond to a changing environment and show the ability to be flexible with responding to change and leading to stable technical environments.

  

Excellence in IT Practices and Procedures

• Demonstrate the ability to develop and maintain relevant technical documentation relating to the environments your role is responsible for.
• Show the ability to establish plans, processes and timeframes for project implementation being both autonomously and as a part of a project team.

  

Working Relationships & Leadership

• Demonstrate the ability to work collaboratively by consulting and sharing.

Must be able to promote team cohesiveness and a sense of common purpose.

• Demonstrated high level oral and written communication skills

Be able to communicate clearly and positively, including actively listening to staff, colleagues and customers. Consults and shares information and ensures stakeholders are kept informed of work statuses.

  

Experience

• Previous experience in an Infrastructure technical support role.
• Experience with Fortinet firewalls or equivalent, SD-WAN and Cisco networking is essential.
• Experience with Cloud Proxy e.g. Netskope, Zscaler, Cisco Umbrella is desirable
• Familiar with ITIL processes.

  
When applying please provide your response to the criteria.