Senior Network Engineer

About Us: AUCloud is a leading technology company at the cutting edge of supporting Australian businesses with the latest cyber security and cloud as a service solutions. Listed on Australian Stock Exchange (ASX:SOV) and with operations across Australia, we are a young, vibrant and dynamic business focused on providing cloud services that give all Australians confidence that their personal and business information is highly secure, in Australia. 

Using the most advanced technology, agile and lean development methods, we architect and build secure and highly resilient orchestration platforms to support Infrastructure-as-a-Service (IaaS) offerings.   Our team of business and technical experts is committed to delivering high quality services that deliver outstanding outcomes for our customers. Our solutions are trusted by some of Australia’s most recognised and trusted brand names.  Our focus on continuous improvement and innovation for our people and solutions translates to world class services delivered by a world class team.

The Role: 

We're seeking a highly skilled and motivated Senior Network Engineer to join our team. The ideal candidate will possess in-depth knowledge of network architecture, protocols, and security measures. As a Senior Network Engineer, you will be responsible for designing, implementing, and maintaining AUCloud’s network infrastructure. This key role involves: 

Responsibilities: 

• Configure and deploy network equipment in accordance with as-built documentation, architecture diagrams or business requirements. 
• Assist customers in the design and development of solutions on the AUCloud IaaS platform. 
• Provide high-quality technical support internally and to AUCloud customers. 
• Liaise with vendor technical support to resolve or mitigate issues in software or hardware. 
• Create reports based on service uptime, resource utilisation, security events, and other common key metrics. 
• Meet or exceed all SLAs as they pertain to incidents or service requests. 
• Upgrade or patch software as per internal policies and procedures. 
• Actively identify areas where administrative or operational efficiencies can be gained. 
• Monitor Network platforms to achieve performance, availability and cost effectiveness. 
• Develop and mentor junior staff, to cultivate an inclusive, compliant and highly skilled tech team.  
• Collaborate with other teams, offering guidance and support in building the Network and Network Security components. 

Skills & Experience: 

We're looking for candidates with: 

• Extensive and proven experience with managing complex network infrastructure, common networking protocols, and applications at a Senior Level. 
• Hands-on experience installing, configuring, and cabling physical networking infrastructure. 
• Awareness of Industry certification frameworks such as ISO27001 or the Australian Government Information Security Manual and their application on networking infrastructure. 
• Strong analytical and problem-solving skills. 
• Ability to foster productive working relationships with colleagues, vendors, partners, and customers. 
• Ability to work both independently and within a team. 
• Strong written and verbal communication skills with the ability to adjust to suit the audience. 
• Knowledge of conceptual models like OSI or TCP/IP and their application in tasks such as troubleshooting and system design. 
• Knowledge and experience with DevOps and familiarity with Agile and Waterfall practices. 
• High degree of enthusiasm in the networking field and confidence to take the initiative on projects or incidents. 
• Experience with CI/CD principles and tools. 

Desirable: 

• Bachelor’s degree in Computer Science or equivalent experience. 
• Relevant Industry certifications with vendors such as Cisco, Palo Alto, Fortinet, VMWare, Redhat, Microsoft etc. 
• Experience with cloud-based networking solutions. 

Security: 

This is a security assessed position. The successful candidate must hold or have the ability to obtain and maintain a Negative Vetting Level 1 clearance or higher. 

Other: 

The role may require national travel, overnight stays, and liaison with AUCloud’s partners and suppliers. 

Ability to work various shifts including evening and weekend hours and to work on-call rotation. 

 Ready to drive innovation in Australia's cloud security? Join us in shaping the future. Apply now!