Senior Parking Ranger

Senior Parking Ranger

• Salary $76,342.26 - $88,556.26 p/a + 11% Superannuation
• Permanent full-time role, 38 hours per week (rostered day off)
• Saturday Overtime available on rotational basis
• Leaseback vehicle provided

About Ku-ring-gai CouncilLocated 16 kms north of the Sydney CBD, the Ku-ring-gai area covers 84km2, is home to 124,000 residents and is set in one of New South Wales’ most attractive natural environments.As an Equal Employment Opportunity employer, Ku-ring-gai Council is committed to providing an inclusive and diverse workplace where our employees feel valued and supported. Our values are at the centre of everything we do and clearly demonstrate our commitment to our community. We encourage our staff to Strive for Excellence, Own our Actions, Do what is right and Show Respect so that may thrive in their respective roles with Council.We offer a wide range of benefits at Ku-ring-gai Council that aim to support our staff in achieving a work life balance including competitive salary/wages, a rotating roster with an RDO, discounted gym and wellbeing benefits, paid parental leave, development opportunities and more!About the roleWe are looking for a motivated leader to join the Regulation & Compliance team as a Senior Parking Ranger responsible for supervising the day-to-day duties of a team of Parking Rangers.This is a great opportunity for someone with experience working as a supervisor in either a compliance based role or in a customer service based environment.Reporting to the Team Leader Regulation, your duties will include:

• Carry out patrols of Ku-ring-gai streets and roads, public reserves and car parks and issue infringement notices as appropriate
• Coordinate the daily activities of the Parking Ranger team
• Providing support, direction, advice, training and coaching to team members
• Ensure that quality customer service standards are maintained and that duties are carried out in an efficient, effective and courteous manner
• Take appropriate action in accordance with your delegation, Council local laws and policies, relevant Acts and legislation
• Issue infringement notices with regard to illegally parked cars and other Road Traffic Act breaches
• Investigate complaints, issue of warnings/cautions, penalty notices, for detected offences;
• Prepare Statement of Facts and briefs of evidence in relation to compliance matters and attend Court as required.

Qualifications, Skills & experience

• Certificate IV Local Government Governance or similar relevant experience
• NSW Class C Drivers Licence or equivalent
• Current NSW WorkCover White card or willingness to obtain independently
• Experience in a supervisory role
• Experience working in a compliance/regulatory role or similar relevant experience in ensuring stakeholder compliance with legislation, policies and guidelines
• Conflict resolution and mediation skills
• Ability to interpret and apply legislation and policies
• Strong written and verbal communication skills

Benefits of working with us:

• $100 Wellbeing Reimbursement (subject to eligibility requirements)
• Long Service Leave after 5 years of continuous service (pro rata for part-time staff)
• Access to a wide range of development and training opportunities
• 3.5% Award increase effective 1 July 2024 with a further 3% increase and a $1000 bonus effective 1 July 2025
• Opportunity for an annual performance increase of up to 3%
• For more information on our benefits, please refer to the Careers page

.How to apply:Applicants are requested to address all Essential Criteria as listed within the to be eligible for an interview.Like to know more? Please contact Tony McCormack on 9424 0707Closes: 11.30pm, Tuesday 16 July 2024Ku-ring-gai Council is an equal opportunity employer