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Form of workBuilt from the ground up over a quarter of a century and backed by family values, we’re the one-stop auto shop that goes above and beyond for our customers.
That’s the Northeast experience.
About the role
The Northeast Auto Group is expanding again…. and this time we are coming to Alice Springs!
Our BRAND NEW Dealership is almost ready to open in Alice Springs partnering with some high profile, reputable, industry leading brands, and we have multiple opportunities for energetic, switched on people from the local community to join the team.
We are looking for an experienced Parts Advisor to join our team, this role is crucial in assisting customers and technicians in identifying and sourcing the right parts from various cars and brands.
- Provide excellent customer service by assisting customers in identifying and sourcing the right parts, answering enquirers, and offering technical advice when needed.
- Use your expertise to accurately identify parts, components, and specifications based on customer descriptions, part numbers, and reference materials.
- Process customer orders efficiently and accurately, ensuring that the correct parts are selected and ordered.
- Monitor and manage parts inventory, ensuring stock levels are sufficient to meet customer demand.
- Stay updated on the latest industry trends, product developments, and technical information related to the parts you deal with.
- Maintain accurate records of customer interactions, orders, and inventory management.
- Work closely with other team members including sales, technicians, and suppliers, to ensure a seamless customer experience.
About you
You will bring a passion for helping customers, and exceptional communication skills. You are driven to deliver an exceptional customer experience each and every time, as well as motivated to increase customer sales.
- Previous experience as a parts interpreter/advisor or related fields
- Knowledge/passion for the automotive industry
- Excellent customer service skills
- Attention to detail.
- Proficiency in using computer software and inventory management systems.
About you
- Passionate about the automotive industry
- Excellent written and verbal communication skills
- Attention to details and strong problem solving skills
- Customer focused mindset
What we can offer you:
- Secure, long-term role with a high functioning team
- Competitive salary
- Ongoing employee training and development
About us
Established in 1995, the Northeast Auto Group are a national award-winning automotive retail and service organisation who employ over 500 people in South Australia, Victoria, Queensland and New South Wales.
We are quickly becoming the largest seller of trucks in South Australia. We deliver a full-service experience to the industry through our multiple business units to provide the best service and solutions to our customers. Our group of companies include an Engineering and Manufacturing division, Parts, Service and Repair centre, Agricultural and Construction Equipment Solutions, and other franchises.
We are a high-performance business. Our success is built on hard work and skilfulness. We employ the best, and we invest in our people to make sure their knowledge is second-to-none. We go the extra mile and we always deliver.
Ready to make the move?
Accelerate your career and apply now.
*Please note that as part of the recruitment process you may be asked to undergo various pre-employment checks, such as Work Entitlements Check, National Police Check and Pre-Employment Medical
Northeast Auto Group is an Equal Opportunity Employer and welcomes applications from a diverse range of backgrounds to apply for our positions. Northeast Auto Group is committed to creating an inclusive work environment for all employees.
No agencies please.
