Senior Rates Officer

Applications Close: 3:00pm, Friday, 15 March 2024

The City of Launceston, an award winning Employer of Choice, is currently seeking to fill the following position:

Position Title:          Senior Rates Officer

Position Number:   POS0325

This permanent full time position is an important role that performs many senior tasks within the team as high level support to the Team Leader Receivables with the Annual Rates Levy and associated notice runs, as well as maintaining debtor and overdue account functions.

Maintaining the currency and accuracy of the rating data via council's property and rating software is of importance in this role as this position contributes to updating property valuation amendments which result in recalculating rates charges.  The importance of analysing and balancing data with accuracy is a critical component of this role. 

We are looking for someone who demonstrates, through behaviour, an alignment and an understanding of our values and has the following qualifications, skills and experience:

• High level experience with office administrative and clerical tasks as well as the ability to manage client accounts, conduct debt recovery work and manage payment arrangements
• Conscientious and accurate with good time management skills and ability to multi task whilst providing support to Team Leader Receivables with senior functions of the team, including staff training
• Good interpersonal and customer management skills including conflict resolution and the ability to deal with difficult customers and demonstrate a resilient personality

If you are interested, for further information and instructions on how to apply please go to the employment page of our website at www.launceston.tas.gov.au and download the Employment Information Pack for this position. 

For further information, please contact Kate Summers, Team Leader Receivables on 03 6323 3***, or ************@launceston.tas.gov.au

To apply, please address your application to People and Culture clearly stating the position number and send to *********@launceston.tas.gov.au OR complete the online application form available from our website, attaching all requested documentation.

Your application should include a Cover Letter, your current Resume and a statement addressing the highlighted Selection Criteria highlighted in the Position Description section of the Employment Information Pack. You must address the Selection Criteria to be eligible for interview. 

If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the People and Culture team via email at *********@launceston.tas.gov.au, noting your preferred method of communication and contact details and a member of the team will be in touch.

Applications must be received by3:00pm, Friday, 15 March 2024.