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Salary- Federal Government Client
- Initial contract till 30 June 2025 +2x 12 month extensions
- 2x positions available
- NV1 security clearance required
Troocoo have been engaged by their Federal Government client to source 2x Senior Server Standard Operating Environment Engineers. The successful candidates will be focused on the provision of a robust ICT capability whilst ensuring the security of the day-today technical operations. They will provide broad technical support for project build, test and solution deployment activities for a wide range of Microsoft technologies including Windows Server, Windows Desktop, Applications Packager, Rapid 7, and Broadcom Data Centre Security Engineer.
Key Responsibilities
- Maintain and support the Department and partner agencies Microsoft environment end to end.
- Provide third level support for users and managed personal computing devices.
- Provide broad technical support for project build, test, and solution deployment activities.
- Monitor, tune and maintain ICT software components and perform system testing.
- Consult with the infrastructure team in the design, procurement and deployment of hardware and related assets.
- Schedule and perform regular maintenance and updating of supported products.
- Perform technical operations for ICT solutions.
- Maintain technical system information in service tools.
- Perform daily monitoring activities.
- Support the development of plans for backups and disaster recovery and execute those plans when necessary.
- Perform problem management and root cause analysis.
- Execute technical change management.
- Prepare a range of technical and corporate documentation.
- Escalate issues that adversely impacts on policy, performance and/or service.
- Collaborate with stakeholders to resolve issues and ensure effective and timely implementation of business solutions.
- Prior experience in SOE migrations, projects, and implementations.
- Experience in Windows Server management, projects and implementation.
- Knowledge and a broad range of technical skills across various Microsoft products, both on premise, and M365, including Active Directory, Azure Active Directory, Windows Server, Windows 10, Office, SCCM, Teams and Intune.
- Demonstrated experience in maintaining and supporting end users and their devices in a complex ICT environment.
- Demonstrated ability to work effectively with technical and non-technical stakeholders.
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