Senior Site Reliability Engineer

The opportunity to collaborate with some of the brightest and best minds in Australia. Be part of a great team culture with a team that loves to have fun. Permanent role based in Surry Hills, with remote working flexibility. We are Woolies X. As a business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths Group to our customers. We're an innovation business that brings together the brightest minds in e-commerce, technology, media, and data to transform how people live and shop. With an industry-leading technology team backed by analytics, we're resourceful and willing to experiment. Our agile teams are empowered to innovate and deliver an excellent experience for our customers - whether they shop in-store or online.

As a Senior Site Reliability Engineer (SRE) you will be responsible for ensuring the reliability, availability, and performance of our critical digital services and systems. You will bridge the gap between software engineering and operations, employing a blend of coding skills and operational expertise to design and maintain scalable and resilient applications and infrastructure. You will establish and uphold service level objectives (SLOs), automate processes, conduct performance analysis, and respond swiftly to incidents, aiming to minimise downtime and enhance the overall user experience. Your focus on reliability and efficiency will ensure a stable and optimised technology environment, aligning with the organisation's business objectives.

Work with product teams to design, implement and enhance highly available and scalable systems, ensuring reliability and performance of applications. Collaborate with cross-functional teams to define and establish service level objectives (SLOs) and service level agreements (SLAs) for critical applications and components. Maintain observability and monitoring tools, alerts, and dashboards to provide visibility into system health and performance, proactively identifying and resolving any performance bottlenecks or availability issues. Alongside the Incident Commander, play a lead remediation role on major incident bridges. Play a key role in post-incident reviews to identify root causes and implement preventive measures to avoid future incidents. Automate repetitive tasks and processes to improve efficiency and reduce manual intervention.

Strong demonstrable experience working technical delivery teams up to 10+ people. Strong knowledge of cloud infrastructure and integration across enterprise platforms. Ability to switch context between multiple technologies. Experience implementing SRE practices, influencing engineers and product owners to prioritise reliability in their product roadmap. Ability to debug, optimize code and automate routine tasks. 5 + years experience with SRE Practices, DevSecOps, Observability Platforms, Automation Tools & Platforms. A mix of technical skills across the following: Cloud (Azure/GCP), Code (Powershell, Bash, C#, .Net Core, NodeJS, GoLang), Databases (Microsoft SQL Server, MongoDB, CosmosDB, PostgreSQL), CI (Azure DevOps, GitHub, Jenkins), Infrastructure (Kubernetes, Terraform), Observability (App Insights, Dynatrace, Azure Log Analytics, Google Cloud Monitoring).

We embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach. Our culture thrives on mutual respect, care, curiosity, openness, and a proactive attitude. We continually seek ways to pair, collaborate, support, and learn from each other as a team!

Endless possibilities with Woolworths Group . We’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group . Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential. We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process. You can learn more about working with us on LinkedIn or via .

#LI #work180. Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.