Senior Site Reliability Engineer

About the Role
At NinjaOne we are passionate about building unified IT solutions that simplify the way IT organizations work. We are currently looking for a Senior Site Reliability Engineer to join our SRE team in the Platform Engineering organization and help us scale our products to millions of end-users. We are looking for individuals with a passion for automation and observability, ensuring the quality and availability of our services.
What You’ll be Doing
Diagnose and resolve complex application and infrastructure issues.
Participate in our 24x7 on-call rotation, SCRUM, and deployment planning.
Improve availability and reduce customer impact using observability tools.
Ensure best-practice and security-minded architecture by influencing design decisions.
Create and maintain technical documentation and SOP’s.
Develop software, scripts, or tooling to improve efficiency and reduce delivery time.
Other duties as needed.
About You
Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering or other related technical degree.
7+ years’ minimum experience in DevOps or Site Reliability Engineering
3+ years minimum experience in C++ or Java development experience
Expert+ level Linux administration, scripting, and troubleshooting
Thorough knowledge of Observability (New Relic, Splunk, DataDog)
Comprehensive experience with AWS (Amazon Web Services) and its tools
Extensive experience with cloud automation and infrastructure-as-code, primarily CloudFormation but also including Terraform, Helm and Ansible
Experience with containers, Kubernetes and distributed microservice architectures
Passionate about automation, security, and self-service
Hands-on experience with CI/CD and SDLC (Software Development Life Cycle) processes
Effective communication skills, both verbal and written.
About Us
NinjaOne is a leading unified IT management solution that simplifies the way IT teams work. With NinjaOne, MSPs and IT departments can automate, manage, and remediate all their endpoint management tasks within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. NinjaOne supports over 10,000 customers around the world and is consistently ranked #1 for its world-class customer support. NinjaOne has been recognized as the best rated software in its category on G2 and Gartner Digital Markets for the past three years.
What You’ll Love
We are a collaborative, kind, and curious community
We prioritize your work/life balance offering a hybrid work environment and free in-office lunches throughout the week
We reward your work with opportunity for growth and advancement
Grow personally and together with one of the fastest growing companies globally
Develop your skills through our renowned training platform
Receive competitive compensation
Collaborate with an amazing international workforce
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