Senior System Analyst

Southern Cross University is a young, dynamic and rising institution of excellence committed to transforming tomorrow. Our game changing new education model brings a deeper learning experience, improving individual student outcomes and quality of life.

Working at Southern Cross University combines a rare combination of being surrounded by ambitious students, amazing and dedicated colleagues and an environment of stunning natural beauty. We are leaders in our communities in the Northern Rivers region of New South Wales, Coffs Harbour and the Gold Coast and pride ourselves on helping shape a better tomorrow.

Technology Services provides transformative technology leadership, strategy, and expertise through collaborative engagement with all University portfolios and their partners, with the goal to deliver outstanding digital experiences that support student, staff and research success.

Southern Cross University is seeking applications from experienced Senior System Analysts to harness the power of technology and contribute to innovative solutions delivering strategic value and operational excellence. We are specifically seeking individuals who have working knowledge of the higher education sector and experience developing solutions using Technology One, Student Management System, preferably with technical experience with both Ci and CiA platforms.

Working closely with stakeholders across the University, the Senior System Analyst leads the scoping, development, and implementation of new solutions within Student and Engagement technologies. As a dynamic and talented Senior System Analyst, apply your experience and extend your expertise in the following core capabilities:

• Implement technically complex configuration and processes utilising your knowledge of Student Management System administration (Ci and CIA), business process automation tools, ETLs, data models and enterprise integrations
• Lead initiatives, liaising with technical colleagues and stakeholders to understand requirements, performance expectations and associated University business roadmaps. Discuss and explore possible system-based solutions and configuration to meet agreed timelines
• Lead analysis of new functionality or investigation of complex problem solutioning, developing technical specifications to support systems-based business processes and integrations
• Provide input into the preparation of business cases and solutions proposals and define processes to enable efficiencies in consultation with the relevant Technology Services Manager
• Build and maintain effective working relationships with internal clients and suppliers, representing the team at internal and external meetings with customers, stakeholders and vendors

You are an IT professional ready to flex and grow your technical skills and be at the forefront of technology advancements. You are passionate and committed to innovation and providing solutions to improve service delivery, specifically improving outcomes for Students.

In addition, you possess:

• Expertise in the use and configuration of University enterprise applications, with specific prowess in Technology One Student System, experience in both Ci and CiA platforms highly regarded.
• Proven high level ability to diagnose and troubleshoot a range of system related issues and business processes and propose and execute effective solutions.
• Proven high-level skills to analyse and document system-based business process and complex reporting requirements
• Knowledge of emerging technologies and the proven ability to make recommendations to maximise efficiencies
• Excellent communication skills with the proven ability to maintain business and technical documentation.

Our staff benefit from flexible work arrangements, including hybrid work models, generous parental and carer’s leave provisions, wellbeing initiatives, employee assistance programs and professional learning opportunities. This opportunity is:

• Full-time, continuing (permanent)
• Located at either Gold Coast or Lismore. Hybrid work is available or full-time remote may be considered for the right candidate. Generous relocation support available to candidates relocating to commence the role.
• Opportunities for professional development, paid study and career progression.
• Recognition of prior continuous service with another Australian university for Long Service Leave (recognition applied to qualifying period only).
• The base salary ranges from $99,711 to $122,525 plus 17% employer’s contribution to superannuation, negotiated based on technical skills and sector experience.

Find out more about working at SCU by visiting Why Work at SCU.

Applicants must apply online and attach a CV and cover letter responding to the selection criteria within the position description by the closing date. Information to support you prepare your application is available on our website. If you experience difficulties applying online or need reasonable adjustments at any point in the application or interview process, please let us know by contacting ****@scu.edu.au.

Job applicants must be an Australian or New Zealand citizen, Australian permanent resident or currently hold a visa with ongoing work rights in Australia. Employer visa sponsorship is not available for these opportunities.

To view the full position advertisement and details of the application process, please click on the APPLY button where you will be redirected to the Southern Cross University website.   

Closing Date: 11.30pm AEDT, 21 May 2024

Southern Cross University is committed to ensuring that the University reflects the rich diversity across the region in which the University’s campuses are located.

The University encourages applications from people of all ages, women, Aboriginal & Torres Strait Islander people, people living with disabilities, people from culturally and linguistically diverse backgrounds and people who openly identify as LGBTQI+.

We encourage applications from people with disability and will provide adjustments to the recruitment process upon request.