AddressYour Career
The Senior Technical Writer will be part of a dynamic global Technical Writing team and collaborate closely with Unit 42 security consultants, subject matter experts, and internal teams to take reports through the technical writing editing process and finalize client deliverables. This role will report directly to the Director, Global Consulting Operations and work closely with the GCO leadership team, cross-functional stakeholders, and Unit 42 senior leadership.
Your Impact
- Review investigative and expert reports on behalf of the firm to ensure that the appropriate information is included and that reports meet the group’s standards for quality and adhere to the brand and style guidelines
- Create new documentation and ensure its continued maintenance, including Unit 42 Standard Operating Procedures (“SOPs”), process flows, client reports, executive-level briefings, whitepapers, training plans, and other relevant documents
- Administer, evaluate, edit, and provide proposals and support of documentation processes necessary to ensure a best-in-class documentation repository consistent with the Unit 42 mission
- Collaborate and work closely with consultants, subject matter experts, and other internal stakeholders to create and maintain the highest-quality documentation
- Develop and disseminate training materials for enhancing the quality of consultant report writing and increasing awareness of and compliance with report review processes
- Maintaining existing and future report templates
- Develop, edit, and manage the content for Unit 42 proposals and Request for Proposal (RFP) responses in partnership with Unit 42 subject matter experts
- Ensure that all proposal materials are well-structured, persuasive, and compliant with client requirements and Palo Alto Networks and Unit 42 standards
