Senior Youth Coach - Melbourne Cbd

You’re passionate about tackling youth disadvantage on the frontline and are ready for the next challenge in your employment services career. You understand the importance of assertively engaging and supporting young people to empower them to address complex barriers to employment. You have experience working in the employment services, youth work, social work or a mix of all.  

You love people and can engage with employers, industry and service users with respect, dignity and no judgement full stop.   

You’re full of creative ways to meet our service users where they are at and believe that engagement shouldn’t be a one size fits all model. You always see the person, not just their immediate situation because you understand that everyone has different needs, and that is okay.  

• Qualifications: Possession of a Certificate IV in Youth Work, Community Services, Career Development, or Employment Services is a mandatory requirement for this role. 
• Professional Experience: Proven experience in employment services, training industries, and/or community/youth sectors, demonstrating a strong understanding of the challenges faced by young people seeking employment or education/training opportunities. 
• Youth Engagement Expertise: Demonstrated ability to assertively engage and support young people, understanding and addressing the diverse and complex barriers they face in accessing employment, education, or training. 
• Client-Centered Approach: A commitment to engaging with service users, employers, and industry representatives with respect, dignity, and a non-judgmental attitude, fostering an inclusive and supportive environment.  
• Leadership and Team Support: Ability to take on a leadership role within the team, providing guidance, support, and mentorship to colleagues while contributing to the overall success and growth of the program. 

The Senior Youth Coach will be a key link for young people between the ages of 15 - 24 experiencing housing support gain access to bespoke employment programs supporting future pathways. By working in collaboration with our partners you will provide disadvantaged young people with an access point to employment support and play a vital role in addressing complex barriers to employment, education and/or training. 

Through direct case management, developing and delivering innovative activity-based groups, building employer relationships, and providing ongoing, intensive interventions and support, the main responsibility of the Youth Coach is to mentor young people into sustainable employment and vocational pathways. Where possible, the Senior Youth Coach will register participants with Youth Projects employment services such as Transition to Work and Disability Employment Services.  

The Senior Youth Coach will take a leadership role within the team and be a key link between Youth Projects and our partners. The Senior Youth Coach will play an integral part in day-to-day partnership operations and drive program performance along with developing and implementing projects to further enhance the support of young people accessing employment support.  

We are an independent, registered charity providing front line support to young people and people experiencing homelessness to open up pathways out of poverty and homelessness - breaking the cycle of disadvantage. Our focus is on respect, client-centred care, and harm prevention so people can lead longer lives, have improved health, meaningful employment, and a greater sense of belonging, safety, and security through our holistic model of care.  

This is (some) of what we got up to:  

• Over 8,000 people accessed our services  
• Welcomed 16,431 visits to The Living Room  
• 80% of the young people we supported landed sustainable employment or education outcomes 
• More than 150,000 coffees were sold through our social enterprise cafes with $73K profit re-directed into homelessness and youth services 
• Experienced 130,000+ contacts through our harm minimisation programs 

You can read more in our Impact Report or you’ll find us right across Naarm/Melbourne with our main hubs located in Glenroy, Sunshine, Werribee, Melton and on Hosier Lane in the heart of the city.  

We’re a casual and flexible, yet professional and high energy workplace. We encourage flexibility for a healthy work/life balance and although we are very serious about our work, we are very chill when it comes time to wind down. Every day you spend working with us, you’re making a difference. Although they're pretty great perks, we don’t just stop there… here are some of the others: 

• Free, locally roasted coffee at the office  
• A portion of your income as tax-free through generous salary packaging benefits 
• PLUS additional tax-free salary packaging on meals & entertainment expenses 
• Flexible work environment & flexibility to take extra unpaid leave for travel while working 
• 17.5% Annual Leave Loading   
• Uncapped Employee Assistance Program  
• Additional paid leave for caregiving, wellbeing, family violence, study PLUS an extra 5 personal leave days 

Sounds like you'd like to join the team at Youth Projects?  

👉 Send through your resume + a cover letter by clicking "Apply for this Job"  

 Recruitment for this position will be undertaken as applications are received and only successful applicants will be notified.  

Please note is a requirement of all Youth Projects positions that the successful applicant holds a valid Working with Children’s Check, Police Check.  

Our commitment to diversity  

At Youth Projects, we value diversity and believe that a range of backgrounds brings a variety of ideas, perspectives and experiences that will enhance our effectiveness. We promote a workplace that actively seeks to include, welcome and value unique contributions and encourage applications from candidates with a disability, culturally and linguistically diverse backgrounds and indigenous candidates.  

Safety screening  

Youth Projects is committed to being a Child Safe organisation, providing an environment where children who come into contact with the organisation are safe and feel safe. Youth Projects has a zero tolerance for child abuse. All Youth Projects staff must undergo Police and Working with Children