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Form of workAbout us
About us
TASMAC is a machinery dealership business that caters for all facets of the agricultural, construction, lifestyle, and specialised mowing communities in Tasmania through sales, parts, and servicing of our core brands; Kubota, Massey Ferguson, Fendt, Krone, Croplands, Taarup and Hustler.
We have an unrivalled branch network in Tasmania with four trading locations: Devonport, Launceston, Hobart, and Smithton.
Tasmac is privately owned and locally operated. Customer service is at the core of all that we do.
The Opportunity
This is an exciting opportunity for someone to come on board who is looking for a new and challenging role within a growing and progressive organisation that is passionate about the agricultural, construction and lifestyle sectors.
The successful applicant will be reporting to the Service Team Leader/Manager. They will be responsible for creating value for our customers ensuring accuracy and efficiency while contributing to sustaining an enjoyable team environment. This role will suit someone who enjoys work variety while providing the highest level of service to customers.
TASMAC can offer you career growth, a great team atmosphere, quality training in agriculture, construction and lifestyle machinery, and competitive wages, as it is the TASMAC mission “We are here for you”.
About you
As a successful Service Advisor, you will have:
- Demonstrated Administration experience – including MS Office Suites
- Excellent communication skills (both oral and written) having the ability to communicate with all levels of business
- An ability to manage workloads, achieve set outcomes, be accountable and reliable
- Operate with effective communication skills and provide exceptional customer service
- Excellent time management skills and be a team player who works with initiative, commitment and a positive attitude
- The ability to work under pressure while maintaining a high level of professionalism
- A passion for farming and the agricultural industry
- Valid and current driver's licence
As a Service Advisor, your responsibilities will include:
- Provide administrative support and assistance to the Service Team Leader/Manager.
- Providing effective customer support including the ability to deal with customers personally and over the phone, and to communicate effectively with key stakeholders.
- Accurately create Repair Orders and Service Invoices
- Accurately enter Service Administration Data into internal systems
- Assist with administering the efficient day-to-day operations in the Service Department
- All other duties as required by management
Reward
In return, we are offering flexibility, a very competitive salary package and the chance to develop your professional career.
Next Steps
To be considered for this position, please click "apply now" and follow the instructions.
Equal Opportunities
TASMAC is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion belief and age.
For further information please email TASMAC Operations Manager, Jim Sedgman to discuss any relevant questions at ***********@tasmac.com.au
