AddressUlladulla Toyota is seeking an experienced Customer Service Expert with Administration experience to commence immediately and work efficiently.
As a Service Advisor, it is your responsibility to serve as the initial point of contact for our Service customers and manage their requirements to ensure their vehicles are serviced and delivered promptly.
As a Service Advisor, you will be responsible for:
- Greeting customers
- Assessing and liaising with the customer about their automotive needs
- Recommending appropriate services
- Scheduling appointments
- Coordinating with technicians
- Ensuring customer satisfaction
- Invoicing customer paperwork
- Face-to-face and phone inquiries
- Providing general advice/quotations
- Following up customer requirements
- Updating customers on their service or repair
- Utilising our internal computer system
- Organising loan cars and ensuring correct paperwork is filled out
- Following all internal processes and procedures.
At Ulladulla Toyota, we value communication, teamwork, and a commitment to excellence. Therefore, the ideal candidate for this position should possess:
- Customer service experience – essential
- Excellent communication and interpersonal skills
- Attention to detail
- A strong work ethic
- Strong ability to diffuse situations and deal with customer concerns in a professional manner
- The ability to work well under pressure in a busy environment and meet deadlines
- Excellent computer and administration skills
- The ability to multitask
- Work together as a team
- The ability to think on your feet
- Strong organisational skills
The benefits of joining Ulladulla Toyota:
- Join a team that prioritises customer satisfaction and learn from their success.
- Enjoy continuous training and development opportunities.
- Work weekdays and have weekends off.
- Employee Benefits
The position is currently open and requires immediate filling. If you are ambitious, positive, and possess the necessary skills, don't hesitate – APPLY NOW. If you do not hear from us within 4 weeks of applying, please understand that on this occasion, your application was not successful. We appreciate your time and interest.
PLEASE NOTE:
We are an equal opportunity employer, promoting gender equality and workplace diversity.
Licence Number: MVRL51449
