AddressA new and exciting opportunity is now available for a Service Advisor to join our team at Orange Motor Group.
This opportunity is ideal for a customer-focused Service Advisor who can deliver an exceptional customer experience. It offers a fantastic chance to further your career in the motor vehicle industry.
This role offers:
- Competitive remuneration package based on experience.
- Excellent commission and bonus earning potential.
- Friendly culture with experienced and supportive management and many long-term staff.
- Clear and defined career path within a national company for career progression.
- Access to benefits such as discounts on vehicles, finance, servicing, discounted health insurance, and our Employee Assistance Program.
- Extra opportunities to earn referral bonuses.
Responsibilities:
- Serve as a liaison between customers and the Service department.
- Greet and assist customers, providing updates on repairs and servicing.
- Follow warranty policies and dealership standards.
- Coordinate daily service appointments and manage customer expectations.
- Upsell vehicle services and ensure customer satisfaction.
- Book services and prepare repair orders.
- Address customer concerns and promptly invoice customers.
Ideal Candidate:
- Ability to explain the value of services and repairs.
- Team player with excellent organizational and time management skills.
- Previous experience with Era Power DMS (highly regarded).
- Strong computer and literacy skills.
- Passion for the automotive industry.
- High level of personal presentation.
- Manual driver's licence (essential).
If you have the drive and ability to be an important key function of this successful team, you are encouraged to apply by forwarding a cover letter and your resume. If you’ve been looking for that long-term opportunity to be part of a high-performing business, then do not hesitate to make a confidential application now!
About us
Orange Motor Group is part of the Autopact Group, where excellence drives our 29 dealerships along the eastern seaboard, representing 37 of Australia's top vehicle brands. From volume to premium, luxury to commercial, we offer an extensive range of services, including new and used vehicle sales, meticulous servicing, genuine parts, and seamless vehicle finance and insurance solutions.
Our overarching mission echoes through every interaction: 'For everyone to Drive Away Happy, every time.' This commitment isn't just for our customers; it extends to our dedicated employees, trusted suppliers, and everyone connected with our thriving automotive community.
At Autopact Group diversity is celebrated, and equal opportunities are provided to all. Join us in our commitment to creating a supportive and inclusive workplace where everyone can thrive.
