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Form of work08th March, 2024 An excellent opportunity exists in Patterson Cheney Isuzu UTE for a highly motivated individual to join our Service Department team. Working in our dynamic service team requires excellent customer service and problem-solving skills.
If you have a proven track record as a dealership Service Advisor, can handle a busy environment and have strong attention to detail, we would really like to hear from you. About the role: Reporting to the Service Manager, you will be responsible for the following: Working within Patterson Cheney policies, guidelines and standards Scheduling customer service repair orders, obtaining a clear brief from the customer as to any issues Achieving sales and guest experience KPIs Keep a close eye on the progress through the service department Preparing invoices and closing allocated repairs
Be transparent and honest with the customer with estimated completion times and provide updates as required Ensuring the customers' expectations are exceeded throughout the…
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