To be successful in this role you must have.
- Proven track record in managing Service Design and Transition aspects for medium to large IT projects, ensuring operational readiness and seamless transitions.
- Proficient in managing technology transformation projects from inception to completion, with the flexibility to intervene at any stage for necessary adjustments.
- Demonstrated ability in systematically designing, developing, documenting, and detailing architectural packages, while maintaining a critical eye throughout the process.
- Extensive experience and knowledge in Managed Services, leveraging expertise to develop cost-effective blueprints, estimates, and conceptual designs.
- Skilled in managing project pipelines, collaborating with Product Managers and Project Managers to comprehend complexities, support arrangements, vendor contracts, and service commitments, and architecting service designs accordingly.