AddressAs Australia’s leading environmentally focused service business, delivering on modern thinking and action to prevent, stop and reverse environmental damage, Enviropacific’s core focus is to create safe and sustainable environments within communities. Behind our success is a very talented and inclusive team of diverse individuals that you too could join, bringing your knowledge, experience, skills, and attributes that will only make the foundation of our company, our people, even stronger.
Through our values of People First, Collaboration, Creative Thinking and Customer Focus, we work to help our people achieve our goals and enjoy their work. Enviropacific are an Equal Opportunity employer and are committed to creating an equitable , diverse and inclusive work environment for all. We recognise that diversity strengthens us and encourage people from all backgrounds to apply, including women and Aboriginal and Torres Strait Islander people.
ABOUT THE OPPORTUNITYWe are currently seeking a Service Coordinator join our team.
As a Service Coordinator you will be responsible for many of our key customer relationships, coordinating service technicians, and after-market sales of consumables, spares and maintenance parts.
Reporting to the Operations Manager, this role will take the lead in managing customer requirements, internal stakeholders and suppliers to provide responsive servicing and sales.
Key Responsibilities will include:
- Managing enquiries via phone and email.
- Managing and coordinating our service technicians.
- Coordinating with suppliers and internal stakeholders to obtain updates on jobs and purchase orders.
- Proactively communicating with customers to provide regular updates and responding immediately to any deviations.
ABOUT YOU
The successful candidate will have demonstrated experience working within similar operations and servicing position within a technical industry and be looking for career longevity and development. Previous experience in a trade will be highly regarded.
To be successful in this position, you will have:
- Significant understanding of on-the-tools trade-based service provision.
- Excellent customer service abilities.
- Strong teamwork focus.
- Good Organisational skills.
- Ability to prioritise and multitask.
- Strong written and verbal communication skills.
Rewarding and important work that makes a difference to the community and the environment.
We prioritise your Health and Wellbeing:
- Four paid annual Wellbeing Days, we give you additional time off to do the things that you love with the people you love.
- Employee assistance program, a free counselling and lifestyle service for you and your family.
- WHEREFIT: Our people have access to exclusive discounts at leading fitness and wellbeing brands to help you perform at your best.
We care about your future with us:
- Propel your career: Unlock your potential with tailored and ongoing professional development and internal job opportunities to ensure you stay ahead in your field.
We offer competitive rewards and benefits:
- Rewarding Referrals: Your recommendations matter to us. Our generous employee referral incentive program is instrumental in building a team of like-minded individuals that share our company values.
- Celebrating our Champions: We acknowledge and celebrate our employees' achievements in supporting our company principles through the monthly and annual Enviro Achiever awards.
- Enhancing your Lifestyle: We offer paid primary and secondary carer leave, novated leases, flexible work arrangements and purchased leave.
Enviropacific acknowledges the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging. We are committed to strengthening relationships between Aboriginal and Torres Strait Islander peoples and non-Indigenous peoples for the benefit of all Australians.
