Service Navigator

One Door Mental Health (ODMH) is looking for a Service Navigator to join our incredible team on a permanent full-time/part-time basis. There are options for you to work from our Campbelltown, Bankstown or Bowral locations.

About the Role

This role is focused on delivering support to individuals with psychosocial disabilities, their carers and families, as well as GPs and those who are homeless or at risk of homelessness, within the South West Sydney Primary Health Network area. The Service Navigator is responsible for facilitating connections between individuals and local services aimed at enhancing their overall wellbeing and mental health recovery.

This position requires a proactive approach to connecting and supporting consumers, along with a commitment to improving service delivery and outcomes through effective teamwork, advocacy, and collaboration with a range of services and stakeholders.

At One Door, our 'Recovery 2together' model employs self-organized teams. This approach fosters shared responsibility and accountability among team members, promoting a collaborative effort in delivering our services.

For more information on the role, the position description may be viewed here.

Your Benefits

• Permanent opportunity with your choice to work in our Campbelltown, Bankstown or Bowral Office
• Full Time and Part Time options available
• Competitive Rumuneration of SCHCADS Level 4 + Super + Salary Package up to $15,900 on top of your salary.
• Additional Picnic Day Leave and Birthday Leave every year
• Access to Employee Assistance Program and Learning & Development Opportunities 

How to apply?

Please submit your application to https://applynow.net.au/jobs/ODMH1189

One Door Mental Health is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. We strongly encourage applications from people from Aboriginal and Torres Strait Islander background, Western Sydney Community members, people with lived and/or living experience of mental health challenges, people with disability, people from diverse cultural and linguistic backgrounds, LGBTQIA+ community members, and mature aged applicants. 

Your skills and experience

• Capability for autonomous and collaborative work, under the guidance of leadership roles like Operations Lead and Recovery 2gether Coach
• Commitment to person-centred practices, emphasizing individual choice and control
• Qualifications in mental health, health, welfare, or related fields, or equivalent experience demonstrated through a combination of education, work history, and professional development
• A minimum of three years of experience in the mental health sector, showcasing a thorough grasp of recovery-oriented principles
• Excellent communication abilities, including negotiation and liaison, to effectively interact with a wide range of individuals and organizations
• Proficiency in organizing work, prioritizing tasks, and managing deadlines, with a keen eye for detail and accuracy.
• The capacity to navigate and address complex challenges across consumer care, service delivery, and broader system levels.
• Experience in establishing and maintaining partnerships across diverse sectors.
• Strong technological skills, particularly with Microsoft Office suite, database systems, and a readiness to adapt to new technological tools.
• Experience and skill in applying culturally safe practices, with an understanding of the needs of Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, and the LGBTQI community.

Additional Details

One Door Mental Health requires all staff to have a Police Check clearance, a current Working with Children's Check and NDIS Worker Screening clearance and appropriate COVID-19 Vaccination.

About One Door

One Door Mental Health is a leading for purpose service provider for those living with mental health challenges, their families and carers.

Our community creates a safe place that connects people, our services are innovative and supported by more than 30 years of experience, and our advocacy work is putting an end to stigma through education and understanding.

Creating a world in which people with mental health challenges are valued and treated as equals is at the heart of everything we do.

You can read more about One Door Mental Health and our values here. 

Any questions?

If you have any questions about the role you may contact Michael Mills on *************@onedoor.org.au.

Don't miss this opportunity to join a recognised and respected organisation that is purpose and values driven!