Service Sales Consultant

Company description:We are at the heart of every place that matters. As a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. Our work is IMPORTANT. YOU are important. We provide our people with the tools to shape their careers for growth. With around 16,000 employees worldwide, EVERY team member contributes to our mission and can make a positive difference. By working as one global team, we continue growing the business, growing together, and growing ourselves. Build your career with us!Job description:Can you provide a high level of customer service? Are you a certified sales guru?An exciting opportunity now exists for a customer focused individual to join the dormakaba team as a Service Sales Consultant.Reporting to the State Manager, the Service Team provides preventative maintenance services for automated access equipment as well as refurbishment and spare part sales. In this role, you will be responsible for establishing and nurturing key relationships with all stakeholders, including building owners, facilities management professionals, as well as your internal customers. THIS OPENS THE DOOR TO YOUR FUTURE: YOUR SKILLS & THE TASKS By identifying contract opportunities, you will represent dormakaba to the market for the supply of our products and solutions. You will be confident and have a drive to close out leads & sales opportunities.Key responsibilities will include: Management of the existing and new Service Level Agreement opportunities Liaising with internal stakeholders and ensuring spare part quotes are submitted & followed up. Managing and fostering relationships with Key State Based accounts. Exceptional organisational, planning and prioritisation skills. Providing exceptional customer service to our clients via reporting & monthly/QRT meetings. Building and maintaining relationships with customers and suppliers. Access Solution industry experience is preferred, but not essential for the right candidate who fits our company culture and values. We are happy to look at transferrable skills - so if you have good attention to detail, enjoy closing a deal, can manage interruptions during tasks, are good with people and want to learn something new this position may be for you.Ability to use our service database (CRM Salesforce/Service Max) is an advantage but not essential. WHAT YOU CAN TRUST IN: A FULFILLING WORKPLACE This is an excellent opportunity for someone looking to build a strong career with a continually expanding company. Being part of a global organisation that actively supports your career and internal promotions, means that for the right person, this role could be a fantastic next step in your career. Join an Industry Leader on a Global landscape. Not only are we one of the best at what we do in Australia and New Zealand, but also the world! Car Allowance, Laptop, Mobile Phone & Incentive Program! Hybrid role with flexible working arrangements. Access to discounted Health Insurance. VIBE Committee dedicated to staff engagement. Peer to Peer Recognition via our ‘AAA' Nominations and awards Visit our website to learn more about us https://www.dormakaba.com/au-en If you would like to make your mark in your career with a global leader, then we want to hear from you! dormakaba is an equal opportunity employer that is committed to diversity and inclusion. We take affirmative action to ensure equal opportunity for all applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.