Service Technician - High Performance Doors

Service Technician – High Performance Doors 

• Do you have ‘hands on’ Technical skills or experience in a similar Service Industry?
• Are you looking for a new and unique opportunity within a niche industry?
• Do you possess a good work ethic and a willingness to learn?
• Can you identify faults with mechanical and low voltage electrical systems?
• Do you enjoy working independently supported by an energetic team?

The Company:

Max Door Solutions, a division of the BX Bunka Group, specialises in the design, manufacture, sales, installation and maintenance of a comprehensive range of industrial & high-speed doors. 

We’re offering an exciting opportunity for a highly motivated and dynamic person to join our business as a Service Technician, with full on-the-job-training provided. 

As a Service Technician, you will work carry out a combination of service work, systems troubleshooting, repairs and installations for our Brisbane customer base.

Key Responsibilities include:

• Service, repair, install and maintain Industrial Doors, High Speed Automatic Doors, Panel Lift Doors 
• Assess electro-mechanical faults and provide solutions
• Complete comprehensive and accurate service reports detailing the repairs completed, parts used and time onsite
• Strong commitment towards safe work practices 
• Professionally liaise with customers and colleagues, ensuring service expectations are met
• Maintain and manage your allocated service vehicle, parts and tools 

Who are we looking for? 

Our ideal candidate will have:

• A minimum 2 years minimum experience in a similar service role (experience with Automatic Door operation, door controllers, drive systems, electronic and mechanical assemblies viewed favourably)
• Fork licence, EWP and manual driver's licence
• Excellent troubleshooting and problem-solving skills 
• Be technically minded with a high level of mechanical aptitude 
• Ability to read and interpret diagrams and product manuals
• High attention to detail and takes pride in quality of work
• Electrical disconnect-reconnect desirable
• The ability to work well under pressure and with a sense of urgency 
• A good level of computer literacy with Outlook proficiency;
• Enjoys building relationships with customers, professional with great communication skills
• Be a team player and a customer service champion 
• Available full-time Monday – Friday and able to work overtime, weekends and some overnight away-from-home when required

We offer:

• A very competitive hourly rate negotiable with experience 
• Paid overtime
• A fully maintained service vehicle with a mobile phone, tablet and tools of trade
• Full training and development opportunities
• A supportive, energetic and team-focused working environment
• Opportunity for development for the right person within a growing business structure
• Access to company provided employee benefits including –
  • Have your Birthday off every year!
  • An annual Wellness Day to relax and rejuvenate
  • Access to hundreds of store discounts & cashbacks through the BX employee portal
  • Access to financial, health and exercise advice
  • Scholarships, pathways and mentoring program opportunities

Visit our website at www.maxdoors.com.au to learn more about our fast-growing company and our product range.

If you feel this is the role for you, we look forward to hearing from you!