ServiceNow Engineer

ServiceNow Engineer

• Listed 13/3/24
• Mining
• Contract or Temp
• Brisbane

Here at Concentis we have partnered with a Tier 1 mining company who is seeking a ServiceNow Engineer. As the Engineer you will oversee the configuration and administration of our client's ServiceNow platform, ensuring it meets the needs of their diverse user base.
You'll play a key role in developing and supporting solutions that enhance user experience and streamline processes, ultimately enabling their staff to effectively match customers with the products and services they need.
Role responsibilities:

• Identify and address problem areas within our current framework, proposing effective solutions.
• Develop ServiceNow processes that enhance user access and navigation.
• Work closely with the project manager to establish timelines, specifications, and budget.
• Implement and monitor changes to ensure a seamless transition.
• Conduct staff training on new procedures.
• Provide regular updates on project status to supervisors.
• Troubleshoot issues for both staff and customers.

Your experience:

• Qualifications in computer science, information technology, computer information systems, or a related field
• Certified as a ServiceNow - System Administrator (CSA)
• Certified as a ServiceNow - Application Developer (CAD)
• Experience working in a large complex organisation.
• Excellent communication and organisational skills.
• Open to a flexible schedule, including availability outside of regular working hours.

If this sounds like you and you’re ready to take on a new challenge, submit your resume and we’ll be in touch accordingly.
Supporting a Diverse Workforce
We welcome and support all applicants, from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and impairments and people from different cultural and religious backgrounds.
Concentis and the partners we work with, are Equal Opportunity Employers committed to ensuring a working environment where everyone feels included and is treated fairly with respect and equal consideration.