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Salary- Join the diverse and experienced Quality Improvement and Patient Experience Team at The Royal Melbourne Hospital
- Work with a highly skilled and motivated team committed to quality improvement and patient safety
- Be a part of the evolution of the electronic medical record as a platform to enhance quality improvement, patient safety and patient experience
The Quality Improvement and Patient Experience is a multidisciplinary service committed to supporting and influencing quality, safety and improvement at the Royal Melbourne Hospital and includes:
- Quality Improvement
- Patient Experience
- Clinical Governance and National Standards
- Patient Safety, Risk Management
- Community Engagement
- And you will gain experience in and knowledge of, the many aspects of Quality and Patient Safety
Your new role:
- Ensure adherence to clinical risk management policies and procedures and staff are aware of requirements
- Facilitate the review of serious incidents/sentinel events including completion of associated documentation and reports for the Patient Safety Committee
- Communicate and reinforce all aspects of the Clinical Governance Framework - STEP
- Ensure NSQHS and Aged Care requirements are communicated to clinical staff and facilitate compliance with the standards
About you:
- Understanding of the public health system and hospital operations, priorities and constraints
- Demonstrated knowledge and understanding of the fundamental principles of Quality Improvement and Risk Management
- Excellent verbal and written communication and interpersonal skills
- Demonstrated project management experience , utilising established project management methodology including the ability to prioritise and deliver project outcomes within specified timeframes
- A minimum of intermediate level competency of Microsoft
Benefit of working with The Royal Melbourne Hospital:
This is a role where your passion and expertise can come together to create a truly defining career opportunity. It is a unique opportunity to help us transform the future of the RMH and ultimately ensure we continue to deliver world class healthcare.
- Career progression opportunities to suit your professional development goals.
- Enjoy excellent work-life balance working in a supportive and collaborative team with hybrid working arrangements
- Salary packaging, Monthly ADO, 5 weeks annual leave and more
The RMH stands in solidarity with Aboriginal and Torres Strait Islander people in work and care. We are proud to be a workplace that champions diversity, inclusion and equality for our staff and our community. Our goal is for our people to feel safe, included and supported so that they can be at their best every single day. We encourage talented people from all backgrounds, abilities and identities to apply to our vacancies, and will consider adjustments to support such applications.
Interested?
If you are looking for a challenging role and can demonstrate the above capabilities, connect with us
For a confidential discussion please connect via the details below.
Alice Freyne, Quality Operations Manager (M) 9342 5512
All appointments are made subject to a satisfactory Criminal History Record Check and a Working with Children Check. All RMH employees are required to provide evidence of an immunisation assessment including evidence of vaccination against COVID-19 (3 doses) and Influenza with a TGA approved vaccine (mandatory for all clinical and or patient facing roles) prior to commencement. This is in accordance with the Victorian Minister of Health’s Mandatory Vaccination Orders for COVID-19 and legislated requirement for influenza vaccination.
