Services Trainer

Job Description:
Rentokil Initial has an exciting new opportunity for a Services Trainer to join our Operations team and support our Hygiene Division in our Sydney branch. This role, which is based at our Lidcombe office is crucial to our business success!

• Join a market-leading, global business with tremendous opportunities for development
• Work with a knowledgeable and passionate team, in a truly collaborative environment

Service is at the very heart of our business and you'll be involved in processes that drive our business to succeed. We operate in highly competitive markets, so a big focus for you will be to:

• Oversee the training and development of frontline staff
• Support the safe and legal operation of our business including our audit process
• Support the branch in the full delivery of high-service standards
• Conduct and organise the training and development activities
• Support the onboarding, induction and ongoing training processes throughout the Service Technician's development cycle
• Support all Hygiene teams where there are vacancies to achieve state-of-service
• Maintain a monthly calendar of infield training with new and existing technicians
• Have monthly meetings with Line service managers to provide feedback on their technician's progress
• Support with anonymous quality audits
• Support with spare vehicle inspections and fleet services

To be successful in this position, you will have:

• Excellent people and communication skills
• Demonstrable experience in continuous improvement and success in enhancing and streamlining business processes
• Training and coaching experience
• The ability to network and engage with all levels of the organisation
• A passion to learn, the ability to listen to your stakeholders and the drive to deliver results

You'll be joining a great team, they are knowledgeable and passionate, and it is truly a collaborative environment. You'll need a sense of humour and a strong work ethic, and will be rewarded by working in a global business with tremendous scope for self-development and growth opportunities for your future career.
Rentokil Initial is one of the world's largest and most diverse support services companies. We have 36,000 employees in over 60 countries. We are in the business of protecting people and enhancing lives via our three business units: Rentokil Pest Control, Initial Hygiene, and Ambius Indoor Plants.
If this sounds like the opportunity you've been looking for, click the Apply button now to submit your resume.
Employee Testimonials -
“I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.”
Matt Jones
"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."
Darran Gibson
"I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself."
Deb Morris