Settlements Officer

As one of Australia’s leading FinTech Non-Bank Lenders Funding is changing the way everyday Australians get a mortgage and how they’re financed. As a forward-thinking, digital business, we are disrupting the traditionally slow and stressful process of property finance.

Founded in 2015, we use our first of its kind marketplace to provide borrowers with short term mortgage solutions and investors with attractive, secured returns.

Funding.com.au operates Australia wide, with Head Office on the Gold Coast, Queensland. Our team is dedicated to achieving outstanding results and providing exceptional customer experiences. This represents a unique opportunity for the right person to join one of Australia's fastest growing mortgage lending and investment companies.

We’re building something that's never existed before. We’re looking for people who are passionate about customer engagement, solving problems and want to make a real contribution to the future of financial services.  

About the role

We seek an experienced Settlements Officer with experience is settlements in the financial services industry to join our Settlements & Discharges Team. A permanent, full-time role, Monday to Friday based in the centre of Surfers Paradise - close to public transport and car parking. Fun loving team with plenty of social events on the calendar including a staff run social club.

The package on offer is commensurate based on experience.

What are you going to do?

Your role will include, but is not limited to: 

• Build and maintain relationships with customers, brokers and other lenders by providing excellent customer service. 
• Upload loan documentation and data entry within Funding.com.au’s CRM. 
• Facilitate the discharge of customer loan accounts. 
• Facilitate the consents to second mortgages or subdivision & loan variation requests. 
• Produce loan statements and account information for Funding Customers. 
• Provide first class service to our brokers, solicitors and customers. 

What are we looking for?  

• At least 1 year’s recent experience in Mortgages or Financial Services 
• The ability to provide outstanding service to internal and external stakeholders.  
• Demonstrated professional communication skills.
• A person who enjoys processes and maximising procedural efficiencies; and
• Positive, happy attitude and team player. 

What We Offer?

• The chance to be involved with MPA Top Mortgage Employer 2023 award winner and VC backed FinTech company.
• Competitive salary package based upon performance. 
• A great place to work with a growing, friendly, highly skilled, and collaborative team.
• Surfers Paradise based Head Office - close to public transport and parking.
• Autonomy to work the best way that works for you.
• Supportive team and ongoing training.
• Birthdays off every year.
• Volunteer Leave
• Quarterly team events
• Social club run by staff, for staff. Includes activities focus on Health & Wellness, Lunch and Learn, Team Outing and Monthly Drinks. A great place to work with a growing, friendly, highly skilled and collaborative team.