Address
SalaryShark Dive Supervisor
Do you want to work with some of Australia's most iconic aquatic animals in one of the world's greatest visitor attractions? Are you an experienced and qualified diver and passionate about conservation and creating incredible guest experiences?
If the thought of delivering magic to over a million guests every year makes you smile, then we have an amazing opportunity for you to join our team here at SEA LIFE Sydney Aquarium as a Shark Dive Supervisor.
About the Role
This role leads a small team of Dive Instructors who connect guests with sea life through delivering our Shark Dive Xtreme experience. Key aspects of this role will be:
- Responsible for the efficient functioning of daily operations relating to Shark Dive Xtreme (SDX).
- Actively fulfil all Shark Dive Instructor duties as prescribed in the Shark Dive Instructor job description and act as a role model for other members of the team.
- Provide dive cover in the instance of SDX Instructor lateness or sickness
- Monitor staff productivity and performance to ensure efficient functioning of daily operations and labour productivity.
- Ensure staffing / roster is managed efficiently, effectively and within budget.
- Ensure payroll completed in a timely, accurate and efficient manner.
- Work with the Marketing and PR department, drive SDX media promotions to increase visitation and drive sales.
- Work with Commercial Department to manage merchandise and maximise sales opportunities through coaching and mentoring SDX staff.
- Provide excellent customer service to ensure that every guest has a memorable experience.
- Monitoring safety and presentation within the SEA LIFE Aquarium facility.
- Assisting all other SEA LIFE Aquarium departments according to operational requirements.
· Demonstrated ability to be flexible, cope with frequent and unpredictable changes to daily routine and workloads, and to work, at times under high pressure.
· Demonstrated ability to take initiative, work unsupervised, assess tasks, and set priorities for self.
· SCUBA Diver- Open Water Instructor
· Current First Aid / CPR / Oxygen Administration.
· Current (or willingness to obtain at own expense) NSW Working with Children Check.
· Full NSW Driver's License.
Please submit a maximum ONE-page cover letter addressing the selection criteria and a maximum TWO-page resume.
Benefits
The salary for this role is competitive, and other benefits include:
- Corporate benefits including free access to all our attractions worldwide
- Domestic and global opportunities to develop and progress your skills and career in tourism and attractions
- Additional Leave (including birthday and wellbeing) and 3 volunteer days to give back to a social cause you care about
- Opportunity to be involved with our Diversity & Inclusion initiatives, including our Reconciliation Action Plan
- Being part of a business built on fun
Merlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, LEGOLAND, and Peppa Pig World of Play. We operate in over 140 attractions across 25 countries, delivering memorable experiences to 54 million+ visitors a year.
We're the leading operator of visitor attractions in Australia and New Zealand, with 10 attractions, including SEA LIFE, Wild Life, Madame Tussauds, and the Fly Treetop Adventures, amongst others.
Merlin Entertainments is driven by a strong social responsibility with the vision to create a world where the global community respects, conserves, and sustainably manages our precious aquatic habitats, wildlife, and natural resources. We strive to achieve this goal through our 3 charities: Merlins Magic Wand, the SEA LIFE Trust, and the WILD LIFE Conservation Fund.
So, if you are vibrant and passionate about delivering an amazing service within a great company and in a team who loves what we do - then we want to hear from you!
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
Merlin Entertainments strongly encourages applications from all backgrounds, including people of Aboriginal and/or Torres Strait Islander decent.
#LI-AM3
