AddressThe Coffee Club - Charlotte Street is seeking an experienced Shift Supervisor to join our team on a Part-time basis at our vibrant venue. If you thrive in a fast-paced environment and excel in multitasking, we want to hear from you🌟
Who are we?
From the very beginning The Coffee Club was founded on family, friends and customer needs. The idea was to create a place that was more than just somewhere for people to meet for coffee; it would be more casual, comfortable – yet sophisticated, stylish – yet affordable. Now serving millions of loyal customers as one of the world's largest Australian café chain. The Coffee Club is part of Minor DKL Food Group who is a leading Australian retail food franchisor and the Australian subsidiary of the Thai-listed Minor International PCL.
Check out our venue on Instagram by searching @charlottestcoffeeclub or by visiting the link: https://www.instagram.com/charlottestcoffeeclub/
What is the role?
The Shift Supervisor plays a crucial role in maintaining the high standards and operational efficiency of our venue, ensuring both staff and guests have a positive and enjoyable experience. The key responsibilities are:
- Oversee daily operations during your shift, ensuring smooth and efficient service throughout the venue.
- Monitor staff scheduling to maintain adequate shift coverage
- Utilise bar skills to assist in beverage preparation and ensure quality and consistency in all drinks served.
- Supervise floor sections, ensuring excellent service and attention to detail in all areas.
- Provide training and motivate a team of staff, fostering a positive and productive work environment.
- Provide exceptional service to our guests, handling any issues or inquiries promptly and professionally
- Manage multiple tasks and priorities effectively in a medium to high volume venue.
Who are we looking for?
- Previous experience in a supervisory role within the hospitality industry is essential.
- Strong bar and floor section management skills.
- Barista experience and strong knowledge of coffee
- Experience with inventory management is desirable.
- Unrestricted availability to work various shifts, including weekends and holidays.
- Demonstrated ability to lead a team and manage a busy venue.
- A passion for providing outstanding customer service.
- Responsible Service of Alcohol Certificate is essential.
- Food Safety Supervisor Certificate is preferred.
Why should you come work for us?
We have fun, we offer great training and we know you want to work somewhere that is more than just a job — you want a career. We can offer you that and then some!
- Work towards nationally recognised Hospitality qualifications;
- Take advantage of career progression opportunities;
- We are locals at heart and more than your average venue!
How do I apply?
If you're ready to contribute your skills and passion to our team, we want to hear from you!
To apply, please submit your CV which should address your suitability for the role.
Hit the Apply Now button!
If you are successful in the initial screening process, we will contact you to discuss the role further.
