Shift Supervisor

We are currently seeking a dedicated and proactiveShift Supervisorto join our Newcastle Airport and City team on a full timebasis! 

Reporting to the Station Manager this role plays a critical part in ensuring excellent sales and customer service for our clients whilst being dedicated to the growing success of the Station. 

Why join Europcar?  

• A competitive hourly rate + generous incentive scheme + shift loadings!
• Ongoing training and development 
• Access to same-day pay via our financial wellbeing provider
• Earn cash rewards through our Employee Referral Program for successfully referring candidates 
• Company uniform provided 
• Enjoy significant employee discounts on various offerings, such as discounted car rentals for yourself, family, and friends, as well as Bupa and pet insurance and more 
• Be part of an internationally recognised brand with prospects for national and global career growth 
• Access to Employee Assistance Program and the top-rated Calm App for mental fitness 
• Experience a positive workplace culture, collaborating with a dynamic, supportive, and high-achieving team

Some of the key responsibilities include:

• Assisting the Station Manager to exceed financial targets and KPI's in optimising revenue growth and maximising profitability
• Effectively control station costs in accordance with set budgets
• Ensuring Company damage policies are complied with to decrease the risk and/ or cost to accidents
• Actively market and promote Europcar services within the specified station region
• Exceed and surpass customer service expectations 
• Prepare accurate daily, weekly and monthly reports on agreed financial, operational station and fleet performance measures

To be considered, you should possess:

• Experience working in a supervisory, team leader, or management position 
• Prior sales, retail, or customer  service experience
• Reporting and rostering in accordance with budgets
• Experience working with KPIs
• Clear and confident communication skills 
• Ability to work a 7 day rotating shift roster
• Full drivers licence
• Full Australian work rights

About Europcar Mobility Group

Europcar Mobility Group is a major player in mobility markets and listed on Euronext Paris. Europcar Mobility Group’s purpose is to offer attractive alternatives to vehicle ownership, in a responsible and sustainable manner. With this in mind, the Group offers a wide range of car and van rental services – be it for a few hours, a few days, a week, a month or more – with a fleet that is already "C02 light" and equipped with the latest engines, and which will be increasingly "green" in the years to come (more than 1/3 electric and hybrid vehicles by 2023).

Customers’ satisfaction is at the heart of the Group’s ambition and that of its employees. It also fuels the ongoing development of new offerings in the Group's three service lines - Business, Leisure and Local - which respond to the specific needs and use cases of both businesses, professionals and individuals. The Group’s 4 major brands are: Europcar® - the European leader of car rental and light commercial vehicle rental, Goldcar® - the low-cost car-rental Leader in Europe, InterRent® – ‘mid-tier’ car rental and Ubeeqo® – one of the European leaders of round-trip car-sharing (BtoB, BtoC).

Europcar Mobility Group delivers its mobility solutions worldwide solutions through an extensive network in over 140 countries (including wholly owned subsidiaries – 18 in Europe, 1 in the USA, 2 in Australia and New Zealand – completed by franchises and partners).

Further details on our website: www.europcar-mobility-group.com 

IMPORTANT: Europcar Mobility Group conducts pre-employment screening checks on all prospective employees to verify prospective employees are not recorded on an International Sanctions List.  By submitting your application you consent to Europcar Mobility Group completing a check as part of its recruitment process.

Please note, only shortlisted candidates will be contacted.