Small Business Mentor - Darwin

The Small Business Mentor position will be responsible for assisting participants through their Self-Employment Assistance journey, delivering training and Business Mentoring services. The successful candidate will also assist participants to complete the nationally recognised accredited qualification. They will develop and maintain effective relationships with stakeholders from within the Small Business eco-system to provide a positive user experience for their participants.

About the role

The role of Small Business Mentor is to manage progress and support Self-Employment Assistance participants to undertake and complete Small Business Training. To provide one on one mentoring to participants to support them to achieve successful outcomes in the Small Business Coaching stage of Self-Employment Assistance. To develop Business Plans with participants ensuring all requirements as outlined within the Workforce Australia Deed are met.

This role will require occasional travel to Alice Springs.

The successful applicant is to proactively report to and brief the Program Manager Self-Employment Assistance on performance and current and emerging issues and /or potential risks to the business, including presenting solutions to avoid risk. To maintain relationships with internal and external stakeholders that ensure a sustainable and professional partnership always remains. Develop and manage appropriate relationships across Government Departments, client groups, providers and community stakeholders, and Industry associations to actively promote and secure business growth and employment for My Pathway’s Self-Employment Assistance services.

What you’ll need to be considered

Essential

• Experience in the planning, development, implementation, operation, and evaluation of businesses.
• Previous Small Business owner.
• Experienced mentor of Small Business operators.
• Proficient with MS Office Suite (Word, Excel, PowerPoint).
• Working knowledge of IT systems, online reporting, and file management within Microsoft Office

 business applications.

• Highly developed verbal and written communication skills, including exceptional interpersonal skills

which encourage and promote the participation of others.

• Effective time management skills.
• Strong organisation and attention to detail skills.
• Must be service driven with a commitment to excellence in customer service.
• Creative problem solver and highly adaptable.
• Experience in working in collaboration with a range of service providers, community groups and

individuals.

Knowledge of vocational/educational and training (VET) concepts.

• Sound knowledge of the local labour market.
• Current drivers’ licence.

Ability to Obtain

• Current trainer/assessor qualifications and experience delivering accredited training in Certificate III

or Certificate IV in Entrepreneurship and New Business (or equivalent).

• Police clearance (or ability to obtain).
• Working with Children Card

Your new company

My Pathway is a vibrant, inclusive, and sustainable social and economic development organisation delivering services from the Torres Strait to Tasmania. We have grown from small beginnings in 2007 to employ 950 staff nationally who develop people, connect them to opportunities and help communities to grow.

Our businesses deliver employment services, training, Business Mentoring, community projects and facility services through a mix of government and private contracts. We also fund regional and remote enterprise development through our not-for-profit organisation, Community Owned Enterprises (COE).

My Pathway is built on relationships with our staff, our clients, our partners, and the communities where we work. We believe that together, we can achieve our purpose to create positive social and economic impacts.

Some of the benefits of working for My Pathway include

At My Pathway we’re invested in people and support a culture that is based on the values of respect, accountability, collaboration, empowerment, innovation, and communication.

We believe there is strength in diversity and embrace the geographic, social, and cultural diversity experienced in our business with the focus on developing, connecting and helping others to grow.

Our key benefits:

• Flexible working arrangements
• Employee rewards retail discount program
• Professional development opportunities
• Employee assistance program
• Workplace health and wellbeing initiatives
• Paid parental leave

As part of our recruitment process you will be required to consent to a National Criminal History Check, and where applicable to your role a Working with Children Clearance.

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter. Applications close Friday, 12 April 2024, however we reserve the right to close the position earlier than stated.

Aboriginal and Torres Strait Islander persons are encouraged to apply.