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SalaryHave meaningful impact as a Smart Communication Developer.
As a part of the largest insurance group in Australia and New Zealand, we're here for you. Are you ready?
YOUR ROLE
We are looking for an outstanding Smart Communication Developer to join our Technology & Operations Platform Services team.
As a part of your role, you will be responsible for improving the coding and source code development standards. You will also design and develop clean, understandable, maintainable, and extensible code. Additionally, you will be involved in designing, developing, testing, and debugging Smart Communications-based applications, while clearly understanding the specific activities needed to design and deliver a solid, robust application using the agile methodology.
This is a full-time, permanent role that is open for Sydney/ Melbourne/ Brisbane / Auckland locations and involves a hybrid work model.
ABOUT YOU
We're looking for a Smart Communication Developer, with excellent collaboration skills, a knack for innovation, and a focus on customer satisfaction, along with the following experience:
- Mid-level experience (typically 3-5 years) in a relevant position showcasing progressive responsibility and growth in Java development, document management, and CCM.
- In-depth understanding and hands-on experience with CCM tools such as Smart Communications, OpenText Exstream, Quadient Inspire, or similar platforms.
- Ability to develop and manage personalized customer communications across various channels (email, print, & mobile) using CCM tools.
- Demonstrated expertise in Java programming language, including proficiency in core Java concepts, data structures, algorithms, and object-oriented programming principles, (desirable)
- Knowledge of template design, document composition, and integration with CRM or other systems for personalized customer interactions.
- Proven track record of troubleshooting issues, identifying root causes, and implementing effective solutions in Java, document management, and CCM domains.
ABOUT US
At IAG you're not just part of one brand, you're part of a large purpose-led trans-Tasman group called IAG, dedicated to making your world a safer place.
IAG is the largest general insurance group in Australia and New Zealand. We're also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life's moments hit hardest.
You'll know our brands - NRMA Insurance, CGU, WFI, ROLLiN', AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.
We're guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses and communities. Collaborating on Indigenous-led solutions that enable growth, develop resilience and create meaningful change.
We celebrate unique viewpoints shaped by life experiences, cultures and passions. We expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.
We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments. We're committed to being a safe and supportive workplace for all our employees. We do this because we're ready for you.
All this shows up in what we offer:
- Grow your financial future with 13% superannuation as standard.
- Access up to 50% off personal insurance, including home and motor insurance.
- Flexibility through a program called MyFlex - supporting you to live life to the full.
- Welcome Back cash bonus when returning from parental leave.
- Partner discounts on every day and special occasion items.
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