AddressJob Title
Soft Services / Workplace Manager
Summary
Great opportunity for a facilities services professional to join C&W on a key contract, managing our Soft Services team.
Job Description
Reporting to the Facility Manager the Soft Services Team Leader is accountable and responsible for the management of the contract in all aspects relating to Soft Services.
About the role:
- Leading and managing a team of 5, ensuring all Soft Services KPI's for the contract are met
- Acting as the central liaison point for the client
- Building management/landlord liaison
- Effective management of contractors including inductions and monitoring of practices
- Responding to client enquiries and complaints ensuring timely and quality service delivery
- General office management including monthly/weekly reporting, administering purchase orders and invoice processing
About you:
- Prior experience working in the facilities/Soft Services industry
- People management experience
- Strong customer service/focused mindset, willing to go the extra mile to exceed client expectations
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
- Being part of a growing global company;
- Career development and a promote from within culture;
- An organisation committed to Diversity and Inclusion
We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.
We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.
Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to HRServices@cushwake.com. Please refer to the job title and job location when you contact us.
