AddressWelcome to Silo Day Spa, a serene retreat within Peppers Silo Hotel a proud member of the Accor Global family. Our tranquil and spacious environment is designed to offer guests the ultimate relaxation experience with two elegant treatment rooms, including one designed for double occupancy. We open our doors Monday through Saturday from 10am, providing a peaceful escape and rejuvenating treatments for all who visit.
Purpose
As a Spa Therapist, your primary focus lies in curating a profoundly calming and tranquil experience for our guests. Your commitment to exceptional customer service, combined with your expertise as a Spa Therapist, ensures all guests receive personalised care that is deeply oriented towards their relaxation and well-being.
The Role & Spa
- Casual Role offer a base hourly rate of $28.45 + Loadings
- Free onsite parking
- The spa is open Monday – Saturday, closed Sundays and Public Holidays
- Grow your knowledge through product training and enjoy discounts on spa products
- We proudly showcase Australian Organic Products, with USPA being our preferred brand of choice
- Our signature oils are meticulously crafted by a local lavender supplier
Primary Responsibilities:
- Deliver a variety of pampering experiences, from soothing relaxation sessions and comforting pregnancy massages to rejuvenating hot stone treatments, refreshing facials, invigorating body therapies, indulgent pedicures, and exciting spa packages
- Develop a strong understanding of the spa's products and the wide range of treatments and services we offer
- Provide exceptional customer service to our valued guests, all while maintaining a professional charm
- Maintain the spa's inner and outer sanctuaries in impeccable, spic-and-span, and oh-so-inviting conditions, including keeping our stock of linen and supplies plentiful, ensuring we are always prepared
- Seamlessly handle appointments, payments, and those essential administrative tasks, making it all look like a breeze
- Exude confidence as you dazzle our guests with personalised home care recommendations and effortlessly meet those retail targets
Skills & Experience
- Hold a Diploma or Cert IV in Beauty Therapy showcasing dedication to professional qualifications
- Exemplify impeccable grooming, presentation and have a thoughtful communication style
- Possess expert time management skills, with the ability to customise treatments for each guest's unique needs
- Maintain composure and agility under pressure
- Bring a proactive, positive attitude, complemented by Hotel / Resort Spa experience, and be available for Saturday and late-shift flexibility to meet guest needs
Accor Benefits
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Join us in creating unforgettable moments of serenity and relaxation for our valued guests.
