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Form of workSpare Parts & Service Co-ordinator – Wangara, WA
Enco is currently seeking a Spare Parts Co-Ordinator to join our company focused on delivering market leading customer service for our range of yellow line products. This is a newly created role and is an excellent opportunity for the chosen candidate to grow with the company.
About Us
Enco is a supplier of Yellow Line OEM parts and components, sourced directly through strategic Original Equipment Manufacturer partnerships. Based in Perth, Western Australia, we are backed by the Enco® experienced global supply chain.
With MILLIONS of OEM parts supplied to date across the Americas, including direct supply to world’s biggest mining companies; the Enco® brand is synonymous with trust, quality, performance and above all, SUPERIOR VALUE.
The Role
The successful candidate will be responsible for:
- Spare parts quoting and order processing, liaising directly with our customers
- Carry out regular expediting with our suppliers and provide regular updates to our customers on parts back orders
- Provide freight and logistics quotations, freight bookings, freight tracking and liaise directly with our freight providers to ensure accurate information provided to our customers and service departments.
- Process credit card payments for parts sales as required.
- Assist in warehouse and inventory tasks as required – including stock taking and inventory maintenance.
- Ensure accurate customer data is maintained and updated in our ERP system
- Ensuring Encoparts' sales processes are followed accurately.
About You
In order to excel in this role the successful candidate will ideally have/demonstrate:
- Previous experience in a customer service role that involves the sale of Spare Parts or supporting workshop staff with Spare Parts
- Previous experience in quoting, purchasing and expediting Spare Parts orders
- Previous experience in warehousing and freight
- Strong organisational skills with a high attention to detail
- Intermediate understanding of Microsoft office programs, Excel, Word, and Outlook
- Physically fit to pass a Pre-Employment Medical and DAS
- Current drivers’ licence
- Forklift licence or experience is advantageous, but not essential
Click Apply and include a current resume and concise one page cover letter, addressing the criteria outlined above.
Applicants MUST possess the current and unrestricted right to work and reside in Australia.
