Specialty Claims Consultant

Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless pursuit of a better way. Together, we will redefine the boundaries of excellence and elevate the industry to unprecedented heights. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Your Role

We are currently seeking a Claims Consultant to join our well respected, dynamic Liability Specialty team. Working with the wider Long Tail team you will work with and report to the Team Leader, managing Specialty Claims whilst also engaging with various Internal and External key stakeholders.

This position will be offered on a permanent full-time basis with a hybrid approach of WFH and in our Sydney CBD office or our newly opened Parramatta office.

You will add value to Gallagher Bassett across the following:

• Manage a portfolio of liability and negligence claims end to end, from an Institutional Defendant perspective
• Provide claim support to agencies managing Specialty claims
• Interact with and provide instructions to Legal Panel Firms within the required timeframes on pre-litigated and litigated matters 
• Provide Agencies and other involved parties with updates in relation to litigated matters 
• Attend claim review meetings when required 
• Undertake pre-mediation preparation, assisting with strategy considerations and attending mediations as required 
• Interpret public liability and professional indemnity policy wordings and apply them accurately
• Provide advice to insured clients on indemnity, liability, quantum, reserving and settlement
• Liaise with various third-party providers including solicitors, loss adjusters and barristers
• Settle claims within client service instructions, company guidelines and delegated authority

We’re interested in hearing from people who possess:

• Deep technical expertise in CTP, life Insurance or a minimum 2 years workers compensation experience including liability assessment, calculation of damages and litigation
• Solid relationship management skills in conjunction with a minimum of at least 2 years of Claims experience in public liability and/or professional indemnity
• Tertiary educated - Legally qualified highly desirable
• Ability to read documents and translate information quickly 
• Capability to work autonomously 
• Industry specific ANZIIF qualifications (desirable)
• Understanding of Claims Management process, coupled with solid exposure to complex and sensitive claims management for Institutional Defendants
• Strong written and verbal communication

If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you’ll experience the following:

• Flexible work arrangements – including WFH
• Paid Parental Leave
• Opportunities for ongoing education and development
• Service recognition awards
• Employee assistance program for yourself and immediate family members
• Excellent Working Environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
• Exciting career – as our Company grows, so do the opportunities for our people

A brief overview on GB

Gallagher Bassett is Australia's largest Third-Party Administrator (TPA).  Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1000 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance!

If this sounds interesting to you, we want to hear from you today, click on Apply for this Job!

To be considered for this opportunity you must have the right to live and work in Australia when applying.

Agency applicants will not be considered for this role.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.