Store Manager

Why StorHub

With over two decades of industry expertise, we proudly introduce our cutting-edge facility in Rouse Hill, NSW, dedicated to delivering secure and convenient storage solutions to valued customers. We're in search of a dynamic Store Manager to lead daily operations, ensuring unwavering commitment to safety, security, and exceptional customer service.

Our Commitment to You

StorHub thrives on engaging high-achieving, growth-focused team members. We're dedicated to nurturing your development and competence, fostering an environment where you can excel. We provide support, autonomy, and encouragement to learn from mistakes, embrace responsibility, and collaboratively surpass individual and team targets. Join us to achieve excellence together.

StorHub Grit Culture

We are looking for team members who will strive to deliver excellence and contribute to a corporate culture that fosters GRIT in our attitudes and work.

• Growth       –   Learning and improvement.
• Respect     –   Teamwork and Humility.
• Initiative     –   Courage and Innovation.
• Trust          –   Integrity and Transparency.

Role Description

As a Store Manager at StorHub, you will play a pivotal role in ensuring the efficient and secure operation of our storage facility. You will oversee a team of dedicated staff, implement safety protocols, manage physical storage spaces, and continuously enhance our systems to meet customer needs. Your responsibilities encompass a wide range of duties to maintain a smooth and reliable storage service.

Key Responsibilities

• Safety Compliance: Ensure that all employees adhere to safety procedures when handling hazardous materials or equipment, fostering a culture of safety and responsibility.
• Storage Space Management: Effectively manage and maintain physical storage spaces, including evaluating customer’s needs for renting a storage space.
• Security Measures: Implement and oversee security measures to safeguard stored materials from theft or damage, utilizing cutting-edge security systems and practices.
• Inventory Management: Monitor inventory levels to ensure timely availability of items, conducting regular stock checks and reordering as needed.
• Employee Training: Provide training to employees on proper storage techniques for various items as well as educating employees on customer service and sales behaviours. 
• Inventory Tracking: Maintain detailed inventories of stored items using computer software applications, ensuring accurate record-keeping.
• Vendor Coordination: Collaborate with vendors to schedule pickups and deliveries of new items, optimizing logistics for efficiency.
• Insurance Management: Review records of insurance claims and settlements to determine coverage amounts, ensuring our customers' interests are protected.

About You

• Previous experience in a management role, preferably in the self-storage or related industry.
• Strong leadership and communication skills.
• Exceptional organizational and problem-solving abilities.
• Demonstrated proven ability to work towards sales targets and KPIs.
• Commitment to providing excellent customer service.
• Ability to work independently and collaboratively in a fast-paced environment.
• Hold a valid driver’s license.
• Flexibility to work weekends as needed including every second Saturday.

Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and relevant experience to ****@storhub.com.au

StorHub Australia is an equal opportunity employer, and we encourage candidates of all backgrounds and experiences to apply.