Steve Madden is a leading global footwear and accessories brand celebrated for its trendsetting designs and innovative styles. With a rich heritage rooted in New York City's fashion scene, Steve Madden continues to push boundaries and inspire individuals to express their unique sense of style.
As we make our mark we are seeking a dynamic and experienced Store Manager to lead our team at Steve Madden DFO Canberra.
Position Overview:
As the Store Manager, you will be responsible for driving sales, delivering exceptional customer experiences, and upholding the brand's image and standards. You will lead a team of dedicated associates, ensuring operational excellence, and executing strategic initiatives to elevate the Steve Madden brand in the region.
Key Responsibilities:
- Provide leadership, guidance, and support to associates to achieve sales targets and KPIs.
- Develop and implement strategies to drive traffic, maximise sales, and optimise profitability.
- Maintain visual merchandising standards and ensure the store's presentation aligns with the Steve Madden brand aesthetic.
- Oversee inventory management, merchandise presentation, and stock replenishment to meet customer demand.
- Foster a customer-centric culture focused on delivering exceptional service and building long-lasting relationships.
- Ensure compliance with company policies, procedures, and standards across all areas of store operations.
- Conduct regular store visits, audits, and assessments to maintain operational excellence and consistency.
- Collaborate with cross-functional teams, including Marketing, HR, and Finance, to support brand initiatives and achieve business objectives.
About you
- Minimum of 2-5 years of retail management experience, preferably in the footwear or fashion industry.
- Proven track record of achieving and exceeding sales targets and KPIs.
- Strong leadership skills with the ability to motivate, inspire, and develop teams.
- Excellent communication, interpersonal, and organizational skills.
- Strategic thinker with a results-oriented mindset and problem-solving abilities.
- Passion for fashion and a keen understanding of consumer trends and preferences.
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays as needed.
Join Our Team:
If you're a passionate individual with a love for fashion and a desire to be part of a globally recognized brand, we invite you to join us at Steve Madden. Take the next step in your retail career and become part of our journey to redefine footwear and accessories. Apply now and unleash your creativity with Steve Madden!
We want to thank you for your application and wish to advise that only short-listed candidates will be contacted.