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Form of workAt Waldecks, we believe in the transformative power of plants and their ability to enrich our lives. Our carefully curated selection of indoor and designer lightweight pottery and giftware aims to bring a touch of natural elegance into every space alongside Perth's best quality plants.
We collaborate closely with retail customers, interior designers, landscape designers and architects, providing them with unique, high-quality products that help bring biophilic design concepts to life.
We're now looking for an enthusiastic and experienced Store Manager to lead our dynamic team at our Melville store and contribute to our thriving garden centre.
The Role:
As our Store Manager, you'll be the driving force behind our success. We're seeking a charismatic leader with a passion for retail excellence. While horticultural knowledge is not a prerequisite, your skills in people management, keen eye for detail, and prowess in sales and relationship-building are what we're really after. You'll be supported by a knowledgeable and passionate team, allowing you to focus on what you do best – leading, inspiring, and driving sales.
Key Responsibilities:
- Exceptional People Management: Lead, motivate, and develop a diverse team to foster a culture of high performance and upbeat excellence.
- Store Presentation: Utilise your keen eye for detail to ensure the store is always presented immaculately, creating an inviting and organised shopping experience.
- Sales Leadership: Drive sales initiatives, devising strategies that increase revenue and enhance customer satisfaction.
- Building Relationships: Develop and nurture strong relationships with customers, team members, and suppliers, enhancing the community feel of our centre.
- Operational Excellence: Oversee the smooth running of the store, ensuring operational procedures are followed and efficiency is maximised.
- Creating an Upbeat Environment: Foster a positive, engaging atmosphere where team members feel valued and customers love visiting.
What We’re Looking For:
- Proven experience in retail management, preferably in a similar-sized store.
- A track record of excellent team leadership and people management skills.
- Strong sales acumen and a history of achieving sales targets.
- Excellent communication skills, with the ability to engage and inspire a diverse team.
- A commitment to outstanding customer service.
- Great organisational skills and attention to detail.
- The ability to thrive in a fast-paced environment.
Why work with us?
Innovative and Collaborative Environment: At Waldecks, you'll be part of a creative team that's committed to pushing the boundaries of retail and design.
Passion-Driven Team: Join a group of individuals who share your love for interior design, styling, and horticulture. Our staff is deeply passionate about what we do, creating an energizing and fulfilling work environment.
Customer-Centric Culture: We prioritize meaningful interactions and long-term relationships with our customers. You'll have the opportunity to engage in impactful conversations that not only drive sales but also genuinely make people's day.
If this sounds like you, here is how to apply:
Please include both your resume (with references) and also a cover letter with your application which specifically answers the following questions, noting applications without a cover letter and these answers will not be considered.
- What makes an excellent customer experience?
- Do you have experience with interior styling, homewares, giftwares or plants? If yes, tell us more!
