AddressJoin a leading Trade Retailer with over 20 years of excellence in supplying premium bathroom, kitchen, and laundry products. Renowned for being a trusted brand among tradesmen, builders, developers, interior designers, and DIY renovators, this is a great opportunity for an experienced Store Manager for the Brookvale location. This full-time role offers a chance to reshape your career in a hands on retail environment, leveraging your knowledge of trades and management expertise.
Key Responsibilities:
Operational Management:
- Oversee day-to-day store operations, including banking, budget management, and staff rostering.
- Ensure the store meets sales targets and KPIs through effective training, motivation, and mentoring of staff.
- Take proactive measures in staff hiring, promotions, and, if necessary, disciplinary procedures.
- Conduct thorough induction and training programs for new team members to ensure productivity and compliance.
- Maintain a fully stocked store environment to meet customer demands and enhance customer satisfaction.
- Manage trade accounts and relationships with key clients, if applicable.
Inventory and Logistics:
- Manage stocktaking, stock control, and ensure accurate receipt and distribution of shipments.
- Maintain cleanliness, organization, and safety standards in the showroom and warehouse.
Customer Service Excellence:
- Resolve any customer issues, complaints, or grievances promptly and professionally.
- Uphold high levels of customer service by training staff and maintaining service standards.
Reporting and Compliance:
- Implement and adhere to company WH&S standards, policies, and procedures.
- Provide regular reports on sales performance, inventory management, and operational efficiency.
Skills & Experience:
- Proven experience as a Store Manager in a fast-paced retail environment, ideally within the trades or home improvement sector.
- Strong leadership abilities with a track record of driving sales and managing a diverse team.
- Excellent communication and interpersonal skills to engage effectively with customers and team members.
- Ability to thrive in a dynamic work environment, adapting quickly to changing priorities.
- Knowledge of bathroom, kitchen, or construction products is highly advantageous.
Requirements:
- Valid driver's license.
- Commitment to upholding company values and standards.
- Flexibility to work in a dynamic environment and meet changing business needs.
Benefits:
- Opportunity to work with designer bathroom products and fittings.
- On-the-job training and development opportunities.
- Monthly staff bonus based on achieving KPIs.
- Staff discount on a wide range of high-quality products.
- Immediate start available for the right candidate.
If you are a proactive leader with a passion for retail management and a background in the trades or home improvement sector, this is the job you have been searching for! Apply Now for this exciting opportunity to lead the Brookvale store and contribute to continued success in the industry.
To apply online, please click on the apply button.
Alternatively for a confidential discussion please contact Courtney Hamon0414 187 *** or ****@frontlineretail.com.au quoting the reference number above.
Note: Not all our current vacancies are listed on job boards. Check out our Frontline Retail website for a complete listing
www.frontlinerecruitmentgroup.com/frontline-retail-sydney
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