AddressWe are currently searching for a Store Manager to join our small team at our Paddington studio. This role is a 12-month full-time contract.
ABOUT US
Kerry Rocks is a Paddington-based jewellery brand that offers exclusive jewellery handcrafted from fine metals and superior semi-precious gemstones. Established in 2002, Kerry Rocks remains the city’s go-to jeweller for contemporary gemstone jewellery.
THE ROLE
This is a full-time position (40 hours) in a creative and thriving business, we seek a person who is passionate about jewellery, fashion and design. From your experience, you will show us a keen understanding of both local and international fashion & jewellery markets.
The successful candidate will demonstrate a flare for exceptional customer service, organisational skills, and the ability to work independently. This is a multifaceted role, where you will be responsible for providing an exceptional experience for customers in-store and online working alongside the creative director, Kerry Beard.
We are seeking someone with a minimum of five years experience working within high-end retail, and be available to work one weekend day a week.
KEY RESPONSIBILITIES
- Welcoming and upselling to customers in the store
- Build client database
- Order processing and invoicing
- Assist with store presentation
- Processing online orders
- Sales and product management
ABOUT YOU
- [5+years] experience in retail sales/customer service
- Passionate about providing personalised customer service, going above and beyond for our customers
- Driven by sales targets and a can-do attitude toward sales
- Demonstrates a creative flair
- Proven ability to be an independent worker, self-starter and demonstrate daily pro-active thinking
- Excellent verbal and written communication skills
- Experience working with Shopify preferred
- Marketing/Content experience is a bonus
PACKAGE
Competitive salary structure based on candidate's qualifications and experience. Plus commissions.
