Store Manager

• Full-Time, Permanent Role with Australia's Ultimate Tool Shop!
• Competitive Salary, with Incentives for High Performance - Develop Your Career!
• Work With a Friendly and Supportive Team, in the Exciting Tools Industry.

Total Tools is looking for a full-time Retail Store Manager to lead a premier site in the inner suburbs of Sydney.

This position will suit a motivated individual with a passion for leading other people in delivering outstanding customer service. Working with a variety of team members, customers, and support functions you will have excellent interpersonal skills and the ability to build solid, long-term relationships built on professional ethics.

What will you be doing?

• Leading a store sales and operations team to deliver exceptional customer service and a best in class shopping environment for trade professionals
• As this is a front of house management role and you will be routinely interfacing with customers and leading the sales team by example
• Participating with other NSW store managers in continuously improving business practices
• Working with an external business development team to generate leads for new key account customers

Does this sound like you?

• Comfortable leading and directing teams in a fast paced task orientated environment
• Likes coaching and developing others to succeed
• Strong service ethic and enjoys front line customer contact and sales
• Strong communication skills

Why work for us?

For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future! We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.

In 2020, we were proud to join the Metcash group, alongside brands such as IGA, Mitre 10 and Home Timber and Hardware. While continuing to operate as separate entities, we are working together on opportunities that generate long-term growth and value for the independent sector. Join us, and you are joining the biggest and the best in the industry!

Our operating model is one that respects and invests in our team and customers. We live by our values- One Team, Own it & Get it Done, Customer First & Be the Difference!

We also offer:

• Competitive wages
• Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more
• Commitment to ongoing job security, development, and growth

All that is left to do is to apply to join the Total Tools team!

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.

Only applicants with valid working rights in Australia will be considered for this position.