At BIGW, a job is never just a job.It's the start of something bigger. There are over 15,000 of us, in the biggest cities and the tiniest towns and for over 50 years BIG W has been the trusted backstop of Australian households, clothing families, furnishing homes, filling toy boxes and providing everyday essentials.So what does the role of Store Manager in BIGW look like?We are looking for a best in class Store Manager to lead our Team through transformation.Team
- You engage and communicate with your team through transformational change, explaining the why, not just the what
- You are focused on improving capability of our team through coaching and empowering your leaders and store team members vs tell do.
- You focus on building a strong succession pipeline for your store / area / region.
- You ensure the delivery of a great customer experience every day
- You engage and make a real difference to communities that you serve.
- You work on your business not in your business, with structured planning rhythms in place.
- You use data & insights to drive decision making not intuition or gut feel on Team, Customer and Performance metrics
- You focus on embedding strong and consistent process and routines, making our stores easy to shop with easy to find product that is well merchandised, clear value and consistently great customer service
- A purpose led leader that ensures care and belonging are at the forefront of every decision you make for team, customer and community.
- A successful track record of strong commercial results
- Agile and adaptable to change as we continue on our rapid transformational journey.
- Available to work a flexible roster which may include evenings and late nights across the 7 days of the week