About us
Darby's Paints operate from their Geelong, Ballarat, Shepparton and Mildura branches servicing the Crash Repair Industry & Retail outlets with their premium brand Automotive Paints and ancillary products.
We have a committed team who provide the best in advice and support to our customer base which is also supported by our technicians in the field. We are currently looking for a professional and customer service-oriented Store Manager for our Shepparton Branch.
As the Store Manager, you will oversee daily operations, supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, money handling/banking, monitoring inventory levels, and developing business targets. The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills.
Qualifications & experience
- A minimum of 5 years’ experience working in a retail and or trade environment, ideally in a managerial role.
Tasks & responsibilities
- Deliver excellent service to ensure high levels of customer satisfaction.
- Experience in the automotive, marine, or industrial sectors is preferable but not mandatory
- Motivate the sales team to meet sales objectives by training and mentoring staff
- Create business strategies to attract new customers, expand store traffic, and enhance profitability.
- Train and oversee new staff
- Respond to customer queries in a professional manner
- Ensure store compliance with health and safety regulations
- Develop and arrange promotional material and in-store displays
- Monitor inventory levels and order new items.
- Excellent communication and interpersonal skills
- Strong leadership and customer management abilities.