AddressBeefy’s have an exciting opportunity for a Store Manager and Assistant Store Manager for our new store opening in Ballina on approx. 1 July 2024. We have the following positions available:
- Full Time Store Manager
- Full Time Assistant Manager
- Casual Senior & Junior Customer Service Assistants
Beefy’s proudly make a wide range of scrumptious pies, pasties, sausage rolls, slices, tarts, cakes and much more! Our premium products are well known in SE Qld and have won multiple awards. The new Ballina store will be our first store in NSW!
Our friendly team have a reputation for high quality products and excellent customer service across our existing 9 stores.
The Roles
The two management roles will support each other and involve working 38 hours per week on a rotating roster between Monday and Sunday working a variety of shifts including every second weekend. Due to the early morning shifts your own transport is essential. In this position you will enjoy:
- Friendly positive team environment
- Well established systems
- Full training provided
- A variety of duties including preparing food products, barista duties, providing excellent customer service, supervising Customer Service Assistants, opening/closing, ensuring a hygienic, safe and clean store
- Flexible workplace
- Birthday leave
- Employee Assistance Program
- Discounts on our delicious pies!
The successful candidates will have a strong background in providing excellent customer service, be friendly and enthusiastic with a positive attitude. They will be self motivated, have great time management skills and be able to lead, motivate and inspire a team.
Duties will include:
- Ensuring excellence in Customer Service as the number one priority
- Ensuring the highest standards of food safety and store cleanliness
- Training, supervising, mentoring and coaching team members
- Management of stock including rotation, quality and minimising wastage
- Implementing operational policies and managing back office administration
- Maintaining knowledge and understanding of Workplace Health & Safety & Food Safety
- Planning and managing rosters
- Promoting a positive work environment that motivates team members to grow, be challenged and have fun!
- Minimum 2 years previous experience managing and leading a team preferably in a retail/food service environment
- Customer service focused, with the ability to engage new customers and maintain returning customer relationships
- Organised with great time management and communication skills
- Self motivated, reliable and honest
- Able to build solid relationships within the store team and greater network as well as with customers, suppliers and contractors.
- Ability to effectively manage quality issues and minimise wastage
- Ability to achieve store KPI’s
Beefy's thank all applicants in advance for their interest in this position and advise only shortlisted candidates will be contacted.
