AddressSARAH & SEBASTIAN in search for a dynamic, charismatic & experienced Senior Store Managers to join our growing retail team in our NSW (Strand Arcade & Mosman) & VIC stores. Reporting to our Area Managers you will drive retail trade, ensure operational excellence, build client relationships and grow our retail & services business to further success.
WHAT YOU WILL DO
- Lead the retail and service teams to financial success through exceptional service.
- Create a client-centric culture by personally developing and maintaining client relationships.
- Opportunity to manage, grow and develop your own store with the support of the Area Manager & Retail Director
- Be responsible for store operations with all company procedures including cash activity, WHS, security, inventory, logistics and reporting.
- Create a positive, motivating environment through effective communication & exceptional people management.
- Ensure the team is always prepared and updated on SARAH & SEBASTIAN information, product knowledge, local market updates, policies and procedure and roll out training where necessary.
- Opportunity to manage and run a client service - SOLDERED & EAR ALCHEMY
- Act as a brand ambassador at all times, ensuring that the SARAH & SEBASTIAN visual displays & team behaviour is in accordance with company guidelines and brand ethos.
WHAT WE REQUIRE FROM YOU
- Ability to drive sales, a genuine love for building relationships & organisational skills that are second to none.
- Reliability, exceptional attention to detail, a natural leader who influences & inspires others around them.
- Experience in clienteling and building a VIP network.
- Proven track record of people management & team building
- A love & passion for fine jewellery
- 3-5 years previous experience as a Store Manager preferably in jewellery or luxury goods
WHAT YOU WILL RECEIVE
- Competitive base salary and lucrative incentive program
- The opportunity to flourish & grow within a dynamic innovative brand
- Generous staff discount
- Jewellery allowance
- A complimentary bespoke SOLDERED bracelet
- Birthday leave
- Additional leave for public holidays
- Free Employee Assistance Program - Acacia
- Team bonding & opportunity for external diamond & gemstone training
- Experience working for a company that is committed to raising awareness & funds for our oceans.
- Being part of company that is a Gold member of the Australian Marine Conservation Society
GET IN TOUCH
To be considered for this opportunity, please email **************@sarahandsebastian.com with your CV, a little about you and what has driven you to apply for this role. These are full-time roles, 38 hours per week & late night trade may be applicable.
NB: Experience in jewellery is not a prerequisite. However, past experience in jewellery sales is advantageous.
