AddressWhat We Do
FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems are used primarily on bicycles, side-by-side vehicles, on-road vehicles with and without off-road capabilities, off-road vehicles and trucks, all-terrain vehicles, snowmobiles, specialty vehicles and applications, motorcycles, and commercial trucks. Some of our products are specifically designed for and marketed to a variety of leading cycling and powered vehicle original equipment manufacturers ("OEMs"), while others are distributed to consumers through a global dealer and distribution network. Fox Factory Holding Corp. is the holding company of FOX Factory, Inc. and is publicly traded (FOXF) on Nasdaq.
Position Summary:
Support to the Warehouse supervisor and Workshop Tech Team for daily picking, packing of stock, ensuring the efficient operation of the distribution centre, maintaining a high level of customer service whilst ensuring accuracy and control.
Position Responsibilities:
- Day to day activities of the Distribution Centre.
- Inventory control and security, regular stock takes.
- Unpacking, scanning and locating all incoming and outgoing shipment activities to ensure accuracy, completeness and condition of items.
- Sharing Forklift driver responsibilities.
- Support to the Workshop Tech Team in booking in service and warranty jobs, unpacking, ticketing products and completing system book-ins ready for evaluation by techs.
- Other duties as assigned by manager
- Follow all FOX Factory policies and procedures
- Effective completion of responsibilities in a timely manner
- Achievement of OKRs as identified in the Performance Review process
- Internal and external contacts include:
- Logistics Manager
- Management Team
- Sales Staff – internal and external
- Customer Service/workshop staff
- Freight Forwarders (incoming / outgoing)
Occupational Health and Safety Responsibility & Accountability
- Ensure you are aware of your OHS and associated legislative requirements by reading provided (OHS) information and identifying and participating in training.
- Be involved in OHS projects and comply with OHS initiatives according to priorities set by consultative processes and management direction.
- Comply with legal and reasonable instructions from employer representatives and be accountable to your Manager for personal OHS performance while complying with Safe Work Procedures.
- Responsible to ensure the health and safety of any visitors you may receive.
Specific Knowledge, Skills or Abilities Required:
- Knowledge of warehousing best practices
- Demonstrable experience in managing OH&S issues
- Strong computer skills.
- Forklift Licence
Competencies:
- Customer Mindset: Exceptional customer experience is primary focus while performing job duties. Quality is a top priority.
- Adaptability & Innovation: Proactively and willingly adapts to changing business needs and conditions and presents creative and fresh ideas on how to solve problems, gain efficiencies and improve quality.
- Relationship Building: Builds constructive working relationships characterized by a high level of inclusion, cooperation and mutual respect.
- Accountability: Takes personal responsibility for the quality and timeliness of work and strives to exceed requirements.
- Decision Making and Judgment: Makes timely, informed decisions that take into account the facts, goals, constraints and risks.
- Talent Development (Self and Others): Displays an ongoing commitment to learning and self-improvement; making an effort to acquire new knowledge or skills associated with job responsibilities. Willingness to work with others and coach/teach in effort to develop and support other employees’ development.
Position Qualifications:
Education:
- No formal education requirement
Experience:
- Experience with continuous improvement projects
Work Environment and Physical Requirements:
- Warehouse environment
Disclaimer: This list does not represent all physical demands. Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions.
FOX provides equal employment opportunities for all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, physical disability (including HIV and AIDS), mental disability, results of genetic testing, or service in the military, or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate. We base all employment decisions –including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, layoffs, terminations and social/recreational programs – on merit and the principles of equal employment opportunity.
