AddressWhat is a typical day like at the Johns Lyng Group? The answer is never dull. Positioned as one of Australia’s leading Insurance Builders, Johns Lyng Group has been established since 1953 and have a reputation for excellence. Our Strata Services team take pride in providing emergency, direct, maintenance and insurance building services to the insurance and strata community nationally, working with small to large strata brokers, strata managers, strata schemes, owner corporations and property managers.
What’s on Offer
- The opportunity to join an organisation with an exciting future
- A respected growing organisation
- Assist local communities
- A positive and rewarding team culture
- Support, training and guidance from experienced manager
- Discounts on technology, cars, fashion, and leisure
- Up to date technology and a modern office environment
- Supportive, social and collaborative team
- Vehicle, Fuel Car, Phone and Laptop provided
- Annual Salary reviews
Key Duties & Responsibilities:
- Engage, coordinate & manage trades for strata direct projects
- Communicate & negotiate with trades to track the progress of jobs
- Liaise between strata managers & owners
- Provide regular repair progress updates to customers
- Coordinate access to properties
- Dispute & issue resolution, as required
- Meet SLA & KPI requirements driving performance expectations
- Ensure work conforms to legislative & contractual OHS requirements
- Ensure all inspection, certificates of final inspection & other relevant documentation is signed off
Key Selection Criteria:
Do you have proven examples of demonstrating drive and energy? Are you extremely motivated and can think outside the box? Do you want the opportunity to potentially work your way into a partnership? Being able to demonstrate and highlight examples of these are the key criteria for you to be successful in joining our existing talented and passionate team.
- Ability to supervise residential & commercial projects
- Carpentry / Building Trade Qualification
- Cert IV in Building & Construction / QBCC Site Supervisor Licence
- Strata or Insurance building background ideal, however not essential
- Excellent communication & customer service skills
- Ability to build effective relationships with both internal & external stakeholders
- Strong customer service skills
- Ability to be empathetic to the needs of the client
- Good work ethic & highly motivated
- Strong computer skills & sound knowledge of Microsoft Office programs
- Familiarity with OHS practices, legislation & regulations
- Ability to manage multiple & competing priorities
- Current & valid motor vehicle licence
We are a company of integrity and diversity.
If you are interested in furthering your career and developing your leadership skills further, I would love to hear from you. Tara Boell - 0438 777 ***
Please note: You will need to be prepared to undergo a medical examination and criminal background check as part of the recruitment process.
