Student Operations Officer

• Fixed Term (until 24.07.2023), Full Time
• Student and Corporate Services Division
• CQUniversity Rockhampton
• Total Remuneration $78,331 to $82,737 pa (including salary of $66,191 to $69,914 plus 17% superannuation and leave loading)

Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.

An opportunity has become available in the Student Operations team.  A team that is focus on providing great customer service, a friendly atmosphere and a high energy, adaptive communication style.

As a Student Operations Officer, you will perform a broad range of administrative, technical, project and client support functions to students and stakeholders.  You will maintain a working knowledge of tertiary education, regulations and reporting requirements which will enable you to field, address and resolve all types of enquiries within agreed service timeframes.

If you are someone that possess outstanding communication skills and has a proven ability to work well with colleagues at all levels, apply today!

• Knowledge and demonstrated proficiency in the use of information systems, web browsers, email software, Microsoft software or similar, customer relationship systems and Quality Standards in order to achieve successful outcomes.
• Outstanding oral and written communication skills and administrative experience with a demonstrated commitment to continual improvement, innovation and learning to achieve goals.
• Excellent customer service skills and an understanding of the needs of a culturally diverse university community.
• Proven time management and problem-solving skills with demonstrate initiative and ability to work cooperatively and collaboratively in a team-based work environment in order to achieve set targets.
• Demonstrated ability to develop, maintain and liaise effectively with colleagues and clients from all levels and backgrounds and deliver a responsive customer service.
• You will be expected to hold vaccinations in relation to the COVID-19 immunisation should your CQUniversity role require you to attend any setting / venue / event where there is a specific entry requirement for you to hold these vaccinations, as per relevant State Government directives.

For further information about this position, please refer to the Position Description. 

Applications Close: 11:59pm, Thursday, 25 September 2022

Job Requisition ID: 2331

When submitting your application, please include: Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position. Please note, applicants for the position must have full time work rights.

CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity’s domestic and international student graduates with post-study work rights are encouraged to apply.