AddressWho we are
At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities – and the world. That’s why we’re on a mission to increase access to higher education, so learners from all walks of life can chase their dreams.
What’s the job?
Reporting to our Senior Student Records and Compliance Officer, the Student Records Compliance & ESOS Coordinator will be responsible for providing high level administrative support and coordination. This includes reporting of critical Compliance and administrative tasks associated with a student’s records.
This role has a strong focus on our ESOS monitoring, and the successful candidate must have great accuracy of data & compliance of our internal policies, processes and procedures, as well as any external regulatory requirements.
Day-to-day accountabilities:
This is a pivotal role, to making sure all our ESOS Compliance andStudent Records. In this role, you will be:
ESOS monitoring and actioning including COE expiry, visa expiry and changes, online enrolment loads for international students, maintenance of all details for returning students in PRISMS, update change of details in PRISMS & Banner, COE extension, Leave of absence and withdrawal applications.
Quality check and control the accuracy of Student Records data and provide a continuous improvement feedback approach to student support staff.
Monitor and action alerts on PRISMS.
Ensure accuracy of student data on PRISMS through regular audits and comparison reports.
Identify training needs regarding Compliance and SIS and communicate/escalate to manager.
For our external candidates, you must be based at Sydney and it requires you to be on campus at Surry Hills, which is literally 2 minutes walking from Central Station.
For our internal team members, we encourage you to apply for this role even if you are not located in Sydney. You would be able to be based at any of our current campuses across Australia and New Zealand.
Note: This role requires you to hold full time working rights in Australia. This role does not offer visa sponsorship opportunities.
Who you are
To be successfully considered for this role, we believe you must have:
Experience: Minimum 2 years’ experience within an administration or support role in an education environment, with a tertiary qualification preferred but not essential.
Working Skills: Proven organisational skills with an ability to multi-task and meet deadlines while working under pressure, with a high level of attention to detail and commitment to quality. This also requires you to have the ability to work independently and as part of a team.
Technical Skills: You must have an excellent written and verbal communication skills. Also due to the technicality of data management, you must be proficient in Microsoft Excel. Expertise on PRISMS, MS Dynamics and Banner is preferred.
Commitment to achieve: you must have strong time management skills, fostering strong relationships with the rest of the team and across all departments based on trust, respect, collaboration, constructive feedback and flexibility to support other team members
Why join us?
Bold, modern and agile, we’re Australia’s fastest-growing university, going from 164 students in 2014 to 40,000+ alumni across 115+ countries and 2000+ staff today. In 2020, Australian Financial Review named us one of the country’s most innovative companies. As we continue to establish ourselves as a truly global university, we never lose sight of our student-centric approach. Supported by teams of passionate people, you’ll find endless opportunities for professional development and career progression.
We are proud to be an equal opportunity employer and committed to creating an inclusive workplace. We do not discriminate on the basis of race, colour, religion, age, ethnicity, gender identity, sexual orientation, disability, or any other protected characteristic.
We encourage applications from Aboriginal and Torres Strait Islander peoples for all positions.
What we offer:
Being part of achieving our ethos as organization, living the day by day driving change and making sure we do the best for our students comes with great benefits.
Study for free! Any related course with your professional development is covered by us!
Just a stepping stone in your professional development. Be part of our professional development sessions!
Hiring process
We aim to provide you with the necessary information you need at each stage of this process to put your best self forward. If you want to know more, or need assistance or accommodation during the recruiting phase, please contact your recruiter Sebastian Pabon at ***************@torrens.edu.au
To learn more about what makes Torrens University Australia a great place to work, visit https://www.torrens.edu.au/blog
If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at **********@torrens.edu.au
