AddressChanel is a world leader in creating, manufacturing, and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths, and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired, and feel included now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.
We are currently recruiting a Style Expert to join our new Market Street Boutique.
About the Job:
The Style Expert at Chanel acts as the style liaison in the boutique, bridging the gap between the Style Expertise Manager and Style Advisors. Known for their luxury fashion flair, styling skills, and sophistication, the Style Expert primarily focuses on styling consultations with clients and mentoring Style Advisors, playing a crucial role in enhancing the styling competencies within the boutique.
What You Need to Know About the Role:
As a Style Expert, you will guide clients in expressing their personal style while conveying the essence of the Chanel collection and Gabrielle Chanel's legacy. You will provide styling consultations, lead boutique style sessions, and contribute significantly to boutique events and sales. Additionally, you will mentor Style Advisors, elevate their styling skills, and influence boutique buying decisions.
Key Responsibilities:
You will directly contribute to the brand's mission of engaging consumers and providing unparalleled service while fostering long-term client relationships. Your passion for luxury fashion and commitment to excellence will elevate the boutique's reputation and enhance the overall customer experience.
Your key responsibilities will include:
- Encourage client to try / dare new pieces that will further assert his / her style.
- Provide a style service to the client with a primarily focus on appointments / wardrobes.
- Participate in various company's events / activities (pre-order, collection launch, private viewings, style exercise, VIP styling...)
- Work with Style Expertise Manager to create inspiring looks during collection events to support Style Advisors and the rest of the boutique team.
- Contribute to qualitative boutique sales, promoting a style, not only a silhouette.
- Play a key role in supporting the launch of the collection in the boutique from a styling point of view.
- Ensure the key Fashion messages and the allure of the collection are conveyed through the styling advice.
- Promote the non-obvious: Key Fashion Pieces, sophisticated items, high ends.
- Work with Style Expertise Manager on styling tips to promote the non-obvious and slow movers.
You Are Energized By:
Success in this role requires a strong passion for luxury fashion, excellent customer service skills, and the ability to thrive in a fast-paced, client-centric environment. You should enjoy building relationships, working collaboratively with a diverse team, and staying updated on industry trends and product offerings.
What You Will Bring:
- Experience in boutique fashion or fashion styling, with a strong background in luxury or ready-to-wear.
- A service-oriented attitude with a warm, friendly demeanor.
- Excellent verbal and written communication skills to engage effectively with clients and team members.
- A keen eye for detail and a passion for delivering exceptional service.
- Proven teamwork abilities with a collaborative approach to achieving shared goals.
- Commitment to staying updated on industry trends and product knowledge.
- Demonstrated selling skills with a track record of achieving sales targets.
- Dedicated to building and nurturing long-lasting relationships with clients.
What Chanel Can Offer You:
In this position, you will have the opportunity to further develop your skills in luxury retail management and client service, through career planning resources, development through formal training programs (in-house and externally), coaching and more.
Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. We are an Equal Employment Opportunity Employer and personal attributes do not form part of the selection process. Our team is selected solely for their talents and capabilities. We welcome the opportunity to learn how we can leverage your unique abilities and experiences to drive us forward.
