Supervisor and Storeman - IGA Supermarket

We are a family-owned and fully renovated Local Grocer IGA offering our customers a friendly, helpful and enjoyable shopping experience with a welcoming community feel each time they shop. Our motto is “We’re here for You”.

As Shift Supervisor and Storeman, you will be required to carry out a range of duties across both roles, including:

• Monitor the daily operations of the business to ensure a positive customer experience.
• Monitor employee punctuality and performance (of checkout and fill staff during their shift) ensuring that tasks are completed properly and in a timely manner.
• Provide excellent customer service and respond to customer inquiries including packing and checking online orders.
• Store set-up, checkout, displays and restocking as needed.
• Receive deliveries, coordinate and put up stock safely and efficiently, maintaining cold-chain and receival procedures.
• Maintain various registers including temps and tares. 
• Ensure hygiene, housekeeping and safe work practices are adhered to.
• Count and balance all tills at the end of the shift.
• Close and secure the shop at the end of the day.

Qualities you possess will include:

• Be reliable and flexible with availability to include weekend shifts and afternoons.
• Previous supermarket experience.
• Ability to work in a team and effectively communicate with staff that you are supervising.
• Assign tasks to staff under supervision and ensure they are carried out correctly, providing guidance and training as needed.
• Ability to resolve issues in a diplomatic and friendly manner.
• Enjoy using your initiative and abilities to improve the operations and appeal of the store.
• Be flexible and adaptable to change.
• Be willing to work and able to follow, create, refine and implement procedures.
• Possess food safety and hygiene training or be willing to do online courses to comply (free access to training modules).
• Be able to respond quickly, calmly and practically as needed.
• Ensure customers are satisfied and able to find what they are looking for.
• Possess physical strength necessary to move and stock products.
• Be familiar with basic computer programs, inventory and ticketing software.
• Ability to multitask on a daily basis and work quickly.
• Be reliable and honest.

25 to 30 hours per week at the Award rate plus all penalties and super with a view to a part-time role if suitable for both parties. 

If you'd like to join our team, we welcome you to apply by submitting your resume via Seek. Best wishes and thank you for your interest!