Address
Form of workAbout Lions Eye Institute
The Lions Eye Institute is one of Australia’s largest eye clinics and vision research centres treating approximately 60,000 patients annually. Our Nedlands clinic also incorporates Western Australia’s premier refractive surgery centre Lions Laser Vision and a Day Surgery Unit which performs over 8,000 surgeries each year.
The Opportunity
Due to recent growth, we are currently seeking an experienced Surgery Bookings Officer to join us on a full-time basis. The successful applicant will be responsible for the coordination of all surgical bookings, patient liaison and preparation of theatre lists for LEI’s day surgery unit and various hospital locations throughout Perth.
Key Responsibilities include:
- Exemplary telephone techniques and email liaison skills.
- Deliver the highest standard of patient care including greeting of patients and their relatives.
- Patient eligibility checks with health funds.
- Receiving excess payments prior to presenting to Day Surgery.
- Booking patients for theatre, including entering of procedures to VIP.net program.
- Liaising with external hospital sites, surgeons and anaesthetists rooms as required.
- Receive and respond to theatre booking enquiries as necessary.
- Providing informed financial consent to patients.
- Confirm patients for surgery, including admission times and fasting details and organise scripts when necessary.
- Arrange and coordinate special requirements for surgery in conjunction with LEI Day Theatre Manager and external hospital sites.
Selection Criteria
At LEI, cultural fit is just as important to us as qualifications, technical skill and experience. As such, candidates will be assessed against a broad range of technical and behavioural selection criteria including the following:
Essential
- Typing & data entry accuracy skills
- Customer service experience in a fast-paced role
- Previous experience in a day hospital setting or specialist medical practice is highly regarded
Click the APPLY button to submit your application for this position. For further enquiries or job specific details, please email the recruitment team on; ***********@lei.org.au
We strongly promote a culture of diversity and inclusion at Lions Eye Institute. Aboriginal and Torres Strait Islander applicants are encouraged to apply.
